Plumbing Services

HEPPlumbing Services

Plumbing Services | Plumbing | Hillsboro

When a pipe bursts at dawn or a water heater quits on a chilly evening, Hillsboro homeowners know they can count on HEP. Our licensed technicians arrive fast, diagnose accurately, and fix the issue with skill honed by decades of hands-on experience. From leak detection to complete repiping, we bring courteous service, transparent pricing, and tidy workmanship to every job, so your home feels comfortable—and your day stays on track.

Beyond repairs, we help you plan ahead with maintenance that extends fixture life and lowers utility costs. Whether you’re upgrading a bathroom, remodeling a kitchen, or adding a backyard spigot, HEP pairs modern solutions with hometown care. Discover why neighbors keep our number on the fridge: whenever you need reliable plumbing support in Hillsboro, we’re already on the way.

FAQs

What plumbing services do you provide for Hillsboro homeowners and businesses?

We offer a full range of residential and commercial plumbing services in Hillsboro, including leak detection and repair, water-heater installation and maintenance, drain cleaning, sewer line repair and replacement, fixture upgrades, repiping, gas line services, and backflow prevention testing. Whether you need a quick fix for a dripping faucet or a complete plumbing system overhaul, our licensed technicians have the expertise and equipment to handle the job safely and efficiently.

Are you licensed, bonded, and insured to work in Hillsboro?

Yes. Our company holds an Oregon CCB (Construction Contractors Board) license as well as specific plumbing licenses for every technician we dispatch. We carry full liability insurance and workers’ compensation coverage, and we’re bonded for your protection. Copies of all documentation are available upon request, so you can feel confident that your project will be completed in compliance with local codes and industry standards.

Do you offer 24/7 emergency plumbing service, and how fast can you arrive?

Absolutely. Plumbing emergencies can happen at any hour, so our on-call team is available 24 hours a day, 7 days a week, including weekends and holidays. Because we’re based right here in Washington County, our average arrival time within Hillsboro city limits is 60 minutes or less. Our fully stocked service vans allow us to resolve most emergencies—such as burst pipes, overflowing toilets, or sudden water-heater failures—on the first visit.

How do you price your plumbing repairs and installations?

We use flat-rate, upfront pricing rather than hourly charges, so you know the total cost before any work begins. After a thorough on-site assessment, our technician will present clear written options that outline parts, labor, and any permit fees required by the City of Hillsboro. If unexpected issues arise, we’ll always discuss additional costs with you before proceeding. We also offer free estimates on larger projects and flexible financing plans for qualified customers.

Do your services come with a warranty or satisfaction guarantee?

Yes. All labor is backed by a minimum one-year workmanship warranty, and many products—such as water heaters, faucets, and pumps—carry manufacturer warranties of three to ten years or more. If a repair we performed fails within the warranty period, we’ll return to fix it at no additional cost. We also offer a 100% satisfaction guarantee: if you’re not happy with our service, we’ll do what it takes to make it right.

What can I do to prevent future plumbing problems in my Hillsboro home?

Regular maintenance is the key. We recommend annual whole-house plumbing inspections, routine water-heater flushing, and seasonal checks for outdoor hose bibs to prevent freezing. Avoid pouring grease or harsh chemicals down drains, install strainers to catch hair and debris, and maintain proper water pressure (between 50–60 psi). For added protection, consider a water-softening system if you experience hard water, and schedule professional drain cleaning every 18–24 months to remove buildup before it causes blockages.

HEP
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(423) 819-7773