Exceptional Customer Service

HEPExceptional Customer Service

Exceptional Customer Service | Plumbing Fixture Replacements | Plumbing | Hillsboro

When a dripping faucet keeps you up at night or an outdated showerhead steals the joy from your morning routine, HEP is ready to help Hillsboro homeowners fall back in love with their plumbing. Our licensed technicians arrive on time, listen to your concerns, and guide you through a range of stylish, water-saving options so you can make confident decisions about plumbing fixture replacements. From sleek kitchen faucets to spa-grade rain showers and eco-friendly toilets, we source premium products, install them with precision, and leave every workspace cleaner than we found it.

What sets HEP apart is our obsession with customer service. You’ll receive upfront, honest pricing, real-time appointment updates, and a satisfaction guarantee that doesn’t stop at the door—we follow up to ensure every fixture performs perfectly. Whether you need a single swap or a full bathroom refresh, trust the local team that treats every job like it’s for family. Discover why Hillsboro counts on HEP for seamless plumbing fixture replacements that marry function, style, and peace of mind.

FAQs

What types of plumbing fixtures can you replace in my Hillsboro home?

Our licensed technicians can replace virtually any residential plumbing fixture, including kitchen and bathroom faucets, sinks, toilets, garbage disposals, shower valves, tub spouts, hose bibs, and laundry‐room fixtures. If you have a specialty or high-end fixture, just let us know the make and model when booking so we can arrive with the proper parts and tools.

How do I know if a fixture needs replacement instead of repair?

We recommend replacement when the fixture is: 1) leaking from multiple internal points, 2) corroded or cracked, 3) more than 10–15 years old and no longer efficient, 4) discontinued so parts are hard to find, or 5) costing more to repair than a new unit. During our on-site inspection, we’ll show you the problem areas and explain the long-term cost-benefit of replacement versus repair so you can make an informed decision.

Are your plumbers licensed and insured to work in Hillsboro?

Yes. Every technician on our team holds an Oregon journeyman or master plumber license and carries full liability and workers’ compensation insurance. We also maintain a City of Hillsboro contractor registration, so you can be confident all work meets local code requirements and is backed by proper permits when necessary.

What does a typical fixture replacement cost and what factors affect the price?

Standard replacements such as swapping a kitchen faucet or toilet usually range from $175 to $450 for labor, plus the fixture and any required materials. Costs vary based on fixture quality, accessibility (e.g., tight under-sink spaces), necessary plumbing modifications, and whether shut-off valves or supply lines also need upgrading. We provide a written, flat-rate estimate before any work begins, so there are no surprises.

Do you remove old fixtures and clean up after the job?

Absolutely. Our service includes disconnecting and responsibly disposing of your old fixture, recycling metal parts whenever possible, and leaving the workspace cleaner than we found it. Floors are protected with drop cloths, and we wipe down nearby surfaces once the installation and final leak test are complete.

What warranties or guarantees do you offer on fixture replacements?

We stand behind our workmanship with a 1-year labor warranty. If an installation-related issue arises within that period, we’ll return and fix it at no charge. In addition, most fixtures we supply come with manufacturer warranties that range from 1 year to lifetime coverage; we’ll register those warranties for you and provide documentation before we leave.

HEP
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(423) 819-7773