Local Expertise

HEPLocal Expertise

Local Expertise | Heating and Air Conditioning | Hillsboro

Nestled right here in Hillsboro, HEP brings hometown know-how and neighborly service to every heating and air conditioning challenge. From the first chilly autumn evening to the hottest July afternoon, our certified technicians keep your comfort dialed in with tailored repairs, precision tune-ups, and energy-smart installations—all backed by transparent pricing and a satisfaction guarantee that’s as solid as our local reputation.

Because we live and work in the same neighborhoods we serve, we understand the quirks of Hillsboro’s climate and the quirks of its homes. Whether you need an emergency fix before dawn or a free consultation on upgrading to a high-efficiency system, you can count on prompt arrivals, friendly faces, and workmanship that stands the test of time. Discover why so many of your Hillsboro neighbors trust HEP to keep their indoor climate perfect, season after season.

FAQs

How often should I service my heating and cooling system in Hillsboro’s climate?

Because Hillsboro experiences damp, cool winters and warm, sometimes humid summers, we recommend professional maintenance twice a year—once in early spring for your cooling system and once in early fall for your furnace or heat pump. Regular tune-ups keep equipment efficient, catch small issues before they become costly, and help you maintain manufacturer warranties.

What size HVAC system does my Hillsboro home need?

Proper sizing depends on square footage, insulation quality, number of windows, ceiling height, and even the amount of shade your home receives. During a free in-home assessment, our technicians perform a Manual J load calculation specific to Pacific Northwest weather data to recommend an appropriately sized system that maximizes comfort and energy savings without the short-cycling issues caused by oversized units.

Are there rebates or incentives when I upgrade my HVAC equipment in Hillsboro?

Yes. Energy Trust of Oregon, Portland General Electric, and NW Natural all offer cash incentives for qualifying high-efficiency furnaces, heat pumps, smart thermostats, and duct sealing. Federal tax credits of up to 30 % (subject to annual caps) are also available under the Inflation Reduction Act for ENERGY STAR® certified equipment. Our office will file the rebate paperwork for you and provide the documentation needed for tax season.

How can I improve indoor air quality during Hillsboro’s wet seasons?

Humidity and pollen can both be high in the Willamette Valley. We recommend pairing your HVAC system with whole-house air filtration (MERV 13 or higher), a UV air purifier to neutralize mold spores, and a balanced ventilation system such as an energy-recovery ventilator (ERV). These upgrades remove airborne contaminants, reduce excess moisture, and continuously introduce fresh, filtered outdoor air.

What should I do if my furnace or AC breaks down after hours?

Call our 24/7 emergency line. We keep on-call technicians stocked with common replacement parts for leading brands so most repairs can be completed in a single visit, even at night or on weekends. Until we arrive, switch the system off at the thermostat, check your breaker panel, and ensure filters are not clogged to prevent additional damage.

How long does a new HVAC installation take and what is the process?

A standard furnace or air-conditioner replacement is usually completed in one day. Heat pump or ductless mini-split installations may take one to two days depending on the number of indoor heads and electrical upgrades required. We start with a load calculation and written estimate, pull any necessary Hillsboro permits, schedule the installation, remove and recycle your old equipment, perform a start-up test, and walk you through operating and maintenance tips before leaving your home spotless.

HEP
Book Online
(423) 819-7773