Routine Maintenance
Routine Maintenance | Generators | Electrical | Hillsboro
When the power flickers in Hillsboro, homeowners and businesses alike depend on well-maintained generators to keep life moving—and that’s where HEP steps in. Our licensed electricians service every make and model with a keen eye for detail, from changing filters and testing voltage output to cleaning fuel lines and updating control panels. We arrive on time, keep a tidy workspace, and explain each step so you know your backup power is ready for the next storm, jobsite, or tailgate party.
Routine maintenance with HEP is more than a checklist; it’s peace of mind. By scheduling regular visits, you extend equipment life, improve fuel efficiency, and avoid costly surprise repairs. Whether you’re safeguarding sensitive tech in a data room or ensuring the fridge stays cold during summer outages, our team delivers dependable service backed by transparent pricing and a satisfaction guarantee. Stay powered, stay productive—call HEP today.
FAQs
Why is routine maintenance important for my standby generator in Hillsboro?
Routine maintenance keeps your generator ready for the Pacific Northwest’s frequent winter storms and summer heat waves. Regular inspections catch small issues—such as loose electrical connections, clogged air filters, or low coolant—before they cause a no-start condition or costly component failure. Well-maintained units run more efficiently, last longer, and stay in compliance with Oregon electrical and emissions codes. Skipping service can void most manufacturers’ warranties and expose you to unexpected downtime when you need power the most.
How often should I schedule generator maintenance?
For most residential and light-commercial generators we recommend two service visits per year—once before the rainy season (September–October) and once after winter (March–April). Heavy-use or mission-critical sites may require quarterly or even monthly checks, especially if the generator logs more than 200 run-hours annually. We track your unit’s run time and automatically remind you when service is due, so you never miss an interval.
What does your routine maintenance service include?
Our standard maintenance package covers: • Complete visual and electrical inspection of the engine, alternator, transfer switch, and control panel • Oil and filter change, coolant level check, and fuel system cleaning (diesel, natural gas, or propane) • Battery load test and terminal cleaning • Verification of voltage, frequency, and output under load • Firmware updates and alarm log review for modern digital controllers • Exercise test and full operational report delivered to you within 24 hours. Any deficiencies are documented, and repair options are quoted on the spot.
Can you service all generator makes and sizes?
Yes. Our licensed journeyman electricians and factory-trained technicians work on Generac, Cummins, Kohler, Briggs & Stratton, CAT, and most other brands from 7 kW residential units to 1 MW industrial systems. We carry OEM parts on our service trucks and have direct accounts with major suppliers, so your repair isn’t delayed waiting for parts to ship.
Will my power be shut off during maintenance?
Most inspections can be performed with the generator in standby mode, so your facility remains on utility power. If load-bank testing or transfer-switch calibration is required, we coordinate a brief outage during a time you approve—typically less than 15 minutes. Critical facilities such as data centers or medical offices can be supported by temporary power carts to ensure zero downtime.
Do you offer maintenance contracts and what do they cost?
We offer annual, multi-year, and customized maintenance agreements. A typical residential plan starts around $295 per year and includes two visits, consumables, priority emergency response, and a 10 % parts discount. Commercial plans are quoted after a free on-site survey and start at about $0.15–$0.25 per kW per month, depending on run hours and compliance testing requirements. Contracts lock in pricing, simplify budgeting, and ensure you stay compliant with local permitting and insurance guidelines.