Plumbing Crisis
Plumbing Crisis | Emergency Plumbing | Plumbing | Hillsboro
When a pipe bursts at midnight or a backed-up drain threatens your weekend plans, Hillsboro homeowners turn to HEP’s Plumbing Crisis Team for fast, no-nonsense help. Our licensed technicians arrive in fully stocked vans, diagnose the issue on the spot, and get water flowing the right way again—often in a single visit. From slab leaks and water-heater failures to overflowing toilets, we handle the mess so you can get back to what matters, all while protecting your home from further damage and costly repairs.
We know every minute counts during an emergency, so we keep live dispatchers on duty 24/7 and guarantee transparent, upfront pricing before any work begins. Whether you’re in downtown Hillsboro or the surrounding neighborhoods, you’re only one call away from true peace of mind: expert, courteous, and rapid-response emergency plumbing that puts your safety and comfort first.
FAQs
What situations count as a plumbing emergency in Hillsboro?
Any issue that risks flooding, sewer back-up, loss of potable water, or safety hazards is considered an emergency. Examples include burst or frozen pipes, overflowing toilets, gas or water heater leaks, sewage odor in the home, and sudden loss of water pressure that prevents normal use. If waiting until normal business hours could cause property damage or health risks, call us right away.
How fast can your emergency plumbers reach my Hillsboro property?
Because we keep fully stocked service vans on standby in Hillsboro and the surrounding Washington County area, our average arrival time is 60 minutes or less. Weather, traffic, and call volume can affect travel time, but the dispatcher will give you an accurate ETA and live updates until your plumber is on site.
Are your plumbers really available 24/7, even on holidays and weekends?
Yes. Crisis Plumbing maintains a rotating on-call team, so licensed technicians are available every hour of every day, including Thanksgiving, Christmas, and major sporting events. You’ll always speak with a live representative—never a voicemail—who can immediately dispatch the next available emergency plumber.
Will I pay extra for after-hours or holiday emergency service?
Our emergency diagnostic fee is slightly higher outside normal business hours to cover overtime labor and standby staffing, but we never add hidden charges. Once on site, the plumber will present a written, flat-rate estimate before any work begins. You approve the price in advance, and the rate will not change—even if the repair takes longer than expected.
What can I do to limit water damage while I wait for the plumber to arrive?
1) Locate and shut off the main water valve—usually in the garage, crawl space, or street meter box. 2) Open faucets to relieve pressure and drain residual water. 3) Move furniture, electronics, and valuables away from wet areas. 4) Place towels or buckets under active leaks. 5) Turn off electricity at the breaker if water is near outlets or appliances. 6) Do NOT use chemical drain cleaners; they can worsen the problem and create hazards for the plumber.
Are you licensed, bonded, and insured to perform emergency plumbing in Hillsboro?
Absolutely. Crisis Plumbing holds an Oregon CCB license (#XXXXXX), is bonded per state requirements, and carries $2 million in liability and workers’ compensation insurance. All technicians have passed background checks, drug screening, and ongoing safety training to meet Hillsboro’s municipal codes and Washington County regulations.