Sudden Outages
Sudden Outages | Electrical Repair | Electrical | Hillsboro
When the lights blink out in the middle of dinner or your circuit panel starts humming at midnight, Hillsboro homeowners know there’s no time to wait. HEP’s rapid-response team arrives armed with advanced diagnostic tools, genuine replacement parts, and the expertise to make your home safe and fully powered again—often before your neighbors even realize there was a problem. From tripped breakers and damaged wiring to mysterious surges, we chase down the root cause so the fix lasts.
Every technician is local, licensed, and backed by a satisfaction guarantee, so you can relax while we handle the heavy lifting of electrical repair. Night or day, rain or shine, HEP keeps Hillsboro glowing—restoring comfort, protecting appliances, and giving you peace of mind with just one call.
FAQs
What should I do first if my house suddenly loses power but the rest of the neighborhood still has electricity?
Start by checking your main electrical panel for a tripped breaker or a blown main fuse. Reset any tripped breakers once; if they trip again immediately, leave them off—this indicates a fault that needs professional attention. Next, press the TEST/RESET buttons on any GFCI outlets, which can sometimes shut off power to entire rooms. If none of these steps restores power, call our Hillsboro emergency line. We can also contact Portland General Electric (PGE) on your behalf to rule out a utility-side problem before dispatching a technician.
Do you provide 24⁄7 emergency electrical repair services in Hillsboro, and how fast can you get here?
Yes. Our on-call electricians are available 24 hours a day, 365 days a year throughout Hillsboro and the surrounding Washington County area. During most peak periods we can arrive within 60–90 minutes of your call; in severe weather or widespread outages we prioritize life-safety situations first but still aim to be on-site the same day. Our service vans are stocked with common breakers, fuses, wiring, and diagnostic equipment so we can resolve most problems in a single visit.
What are the most common causes of sudden electrical outages you see in Hillsboro homes?
The leading causes include: • Overloaded circuits from space heaters, portable A/C units, and holiday lighting. • Aging or undersized service panels that can no longer handle today’s electrical loads. • Failed main breakers or meter-base jaws that overheat and trip. • Loose neutral or hot conductors in branch circuits or the service mast, sometimes worsened by wind or rain. • Rodent-chewed wiring in attics and crawl spaces. • Underground service faults caused by tree roots or moisture intrusion. Our technicians perform thermal imaging and circuit tracing to pinpoint the exact fault quickly.
Are your electricians licensed and insured to perform service-panel and meter repairs in Oregon?
Absolutely. Every field technician holds a current Oregon General Journeyman Electrician license (J-card) and we operate under Oregon CCB #XXXXX with $2 million in liability coverage. We follow the latest National Electrical Code (NEC) and City of Hillsboro permitting requirements. For meter or service-mast repairs, we coordinate directly with PGE inspectors so your power can be safely re-energized as soon as work is completed.
How much will an emergency outage repair cost, and will I get a quote before you start?
We charge a flat diagnostic fee that covers travel to your Hillsboro location and up to one hour of troubleshooting. Once the fault is found we give you an upfront, itemized quote for parts and labor—no work begins until you approve it. Typical breaker or GFCI replacements run $150–$300, while service-panel repairs can range from $450 for minor bus-bar fixes to $2,000+ for full panel change-outs. We accept major credit cards, offer financing for larger jobs, and never inflate prices for after-hours calls.
Can you help me prevent future outages after the immediate problem is fixed?
Yes. After restoring power we perform a complimentary safety inspection of your panel, grounding system, and visible wiring. Based on our findings we may recommend: • Upgrading an outdated fuse box or 100 A panel to a modern 200 A breaker panel. • Installing whole-home surge protection to shield sensitive electronics from utility spikes. • Adding dedicated circuits for high-draw appliances to reduce overloads. • Scheduling annual thermal imaging scans to detect loose or overheating connections early. Implementing these upgrades greatly reduces the likelihood of future unplanned outages and extends the life of your electrical system.