Power Solutions
Power Solutions | Generators | Electrical | Heiskell
When the lights go out in Heiskell, HEP’s Power Solutions Electrical division is ready with top-tier generators that keep your home, farm, or business running smoothly. Our certified technicians match you with the right unit, handle every detail of installation, and walk you through simple operating steps so you’re never left guessing when an outage strikes.
From routine maintenance to 24/7 emergency response, we back each system with the same hometown pride that’s defined HEP for decades. Count on dependable performance, transparent pricing, and a team that treats your power needs like their own—because around here, peace of mind is always on standby.
FAQs
What types of generators do you offer in Heiskell?
We supply and install a full range of standby and portable generators, including natural-gas, propane, and diesel models from leading brands such as Generac, Cummins, and Kohler. Our inventory covers residential units from 7 kW to 26 kW, light-commercial sets up to 150 kW, and towable/mobile generators for construction or events. If you need a specialty solution—parallel systems, three-phase power, or PTO-driven units—we can custom-order and integrate it for you.
How do I determine the right size generator for my home or business?
One of our licensed electricians will perform a free on-site load analysis in Heiskell to measure the starting and running wattage of your essential circuits, HVAC, pumps, and sensitive electronics. We then add a 20 % growth margin and account for fuel type and altitude to recommend the smallest generator that handles your peak demand without overloading. You’ll receive a printed load-calculation sheet and proposal within 24 hours.
What is involved in the installation process and how long does it take?
Most residential installs are completed in one day. We start by setting a concrete or EvoPad base, placing the generator, and running gas or diesel lines. Our electricians then mount the automatic transfer switch (ATS) next to your main panel, pull the conductors through approved conduit, and program the controller. We perform a full load-bank test, instruct you on weekly exercise cycles, and register your warranty before leaving. Larger commercial projects may take 2–5 days, depending on trenching, crane lifts, and utility coordination.
Do I need permits or inspections for a generator installation in Heiskell?
Yes. Knox and Anderson counties require an electrical/mechanical permit and often a fuel-gas permit for natural-gas or propane connections. As a licensed TN Electrical Contractor (license # provided on request), we handle all permit applications, schedule the county inspector, and provide a notarized site plan if the generator is within setback limits. You don’t need to be home for the inspection—we meet the inspector and email you the signed approval.
How often should my generator be serviced and what does maintenance include?
Manufacturers recommend preventive maintenance every 6 months or 100 engine hours, whichever comes first. Our maintenance plan includes an oil and filter change, valve-lash check, spark-plug replacement (annual), battery load test, air-filter cleaning, fuel-system inspection, firmware updates, and a 30-minute load-bank run. We keep service records on file to protect your warranty and provide 24/7 emergency repairs if your unit ever alerts or fails to start.
What kind of warranty and post-installation support do you provide?
All new generators come with a 5-year limited manufacturer warranty covering parts, labor, and travel on qualified failures. We register the unit in your name, so the warranty begins automatically. For added peace of mind, we offer an optional 10-year extended warranty and a worry-free maintenance contract that includes priority service and discounted parts. Our on-call technicians live in the Heiskell area and can usually be on-site within 2 hours during a power outage.