Routine Maintenance

HEPRoutine Maintenance

Routine Maintenance | Water Purification | Plumbing | Harrogate

Crystal-clear taps and worry-free showers start with routine care from HEP’s local engineers. Based in Harrogate, we fine-tune every valve, replace ageing filters and track down the tiny leaks that quietly inflate bills. Residents love how our scheduled visits slot neatly around busy lives, leaving only refreshed pipes and noticeably softer water in their wake.

By combining smart diagnostics with eco-friendly filtration technology, we turn maintenance into an upgrade. One appointment delivers healthier appliances, lower energy costs and, most importantly, water purification you can taste in every brew. Book today and let Harrogate’s trusted professionals keep your home flowing at its best.

FAQs

How often should my water purification system be serviced in Harrogate?

For most domestic water purification units—whether reverse-osmosis, carbon filtration, or UV—the industry recommendation is a full maintenance visit every 12 months. Harrogate’s mineral content (moderately hard water) can accelerate cartridge saturation, so we suggest scheduling routine service at least once per year, or every six months if you notice a drop in flow rate or taste quality.

What does a routine maintenance visit include?

Our standard visit covers: 1) Inspection of all plumbing connections for leaks or corrosion; 2) Sanitising the system housing and lines; 3) Replacement of pre-filters, carbon blocks, and RO membranes or UV lamps (where applicable); 4) Water-quality testing for hardness, TDS, bacteria and chlorine; 5) Pressure checks on storage tanks; 6) A written service report with any recommendations for upgrades or repairs.

Can you service any brand of water purifier?

Yes. Our Harrogate engineers are trained on leading brands such as BWT, Fleck, Kinetico, Pentair, A.O. Smith, and many others. We keep a broad stock of genuine filters and seals on the van, so most tasks are completed in one visit. For out-of-production models we can source compatible parts within 48 hours.

How do I know when my filters need changing?

Common warning signs include: reduced flow rate at the kitchen tap, a noticeable change in taste or odour, staining on kettles or glassware, or a system alarm light. We also recommend a TDS meter reading—if levels climb more than 15–20 % above baseline, it’s time for new cartridges. Our annual maintenance plan tracks these metrics for you so you don’t have to guess.

Will maintenance disrupt my water supply?

Only briefly. We isolate the purifier from your main plumbing, leaving the rest of your home’s water supply available. Actual downtime for the purified water tap is usually under 30 minutes, and we always flush the system thoroughly before handing it back for use.

Are your engineers certified and insured?

Absolutely. All technicians hold NVQ Level 2/3 in Plumbing & Heating, are WRAS-approved for working on potable water systems, and carry £5 million public liability insurance. We also operate under the Water Supply (Water Fittings) Regulations 1999 to ensure full compliance with local Harrogate Water Company guidelines.

HEP
Book Online
(423) 819-7773