Personalized Service
Personalized Service | Heating and Air Conditioning | Harrogate
Nestled in the heart of Harrogate, HEP delivers a truly personal touch to all things heating and air conditioning, fine-tuning comfort for every season. From the moment you book, you’ll deal with friendly, local experts who listen first, inspect carefully, and craft solutions as unique as your home—whether that’s a whisper-quiet boiler upgrade for chilly Victorian terraces or an ultra-efficient heat-pump installation for sleek new builds.
Our certified technicians arrive when promised, tidy up like they were never there, and back their workmanship with rock-solid guarantees. Add in transparent pricing, 24/7 emergency support, and smart service plans that keep energy bills in check, and it’s easy to see why Harrogate homeowners trust HEP to keep life perfectly balanced—warm when it’s frosty, cool when the sun finally shines.
FAQs
What types of heating and air conditioning systems do you service in Harrogate?
We service a wide range of systems, including gas and electric furnaces, heat pumps, boilers, ducted and ductless air conditioners, and high-efficiency HVAC units. Whether your equipment is a traditional model or the latest smart system, our certified technicians have the training and manufacturer-approved tools to diagnose, repair, and maintain it.
How quickly can you respond to an emergency HVAC breakdown?
For customers in Harrogate and the surrounding villages, we offer 24/7 emergency call-outs. In most cases, a technician can be at your door within two hours of your call, fully equipped with common replacement parts to get your heating or cooling back online as fast as possible.
Do you provide customized maintenance plans?
Yes. After an initial evaluation of your system’s age, brand, efficiency level, and usage patterns, we design a tailored maintenance schedule. Plans typically include two seasonal tune-ups, priority scheduling, discounted repairs, and annual performance reports to help you budget for future upgrades.
Can you help improve my home’s energy efficiency?
Absolutely. We conduct comprehensive energy audits that assess insulation levels, ductwork integrity, thermostat settings, and equipment efficiency. Based on the findings, we recommend cost-effective upgrades—such as smart thermostats, zoning solutions, or high-SEER heat pumps—that can reduce energy bills by up to 30%.
Are your technicians qualified and insured?
All our technicians are Gas Safe registered, F-Gas certified, and undergo continuous manufacturer training. We carry full public liability insurance and guarantee all workmanship for 12 months, giving you complete peace of mind.
What financing options do you offer for new installations?
We partner with reputable lenders to provide 0% interest financing for up to 12 months or low-rate plans spread over 3–10 years. We also guide you through available government incentives, such as the Boiler Upgrade Scheme, to make energy-efficient installations more affordable.