Expert Team
Expert Team | Heating and Air Conditioning | Harrogate
For more than 35 years, HEP’s expert engineers have been keeping Harrogate comfortable through Yorkshire’s hottest summers and chilliest winters. We design, install, and maintain bespoke heating and air conditioning systems that blend cutting-edge technology with honest, old-fashioned service. From characterful Victorian terraces to sleek new-build offices, our team knows how to maximise efficiency, minimise running costs, and leave every space feeling just right.
Choose HEP and you’ll get rapid callouts, transparent pricing, and craftsmanship backed by leading manufacturer warranties. Whether you need an urgent repair, a seasonal tune-up, or a full system upgrade, we handle everything in-house—so the job’s done properly, first time. Talk to us today and discover why Harrogate’s homeowners and businesses rely on HEP to keep the perfect balance of warmth and cool all year round.
FAQs
How often should I service my heating and air-conditioning system in Harrogate?
For most homes and businesses in Harrogate, we recommend a full service once every 12 months. An annual tune-up ensures boilers, furnaces, heat pumps, and air-conditioning units run safely, stay within manufacturer warranty requirements, and operate at top efficiency during the area’s cool, damp winters and surprisingly warm summers. If your system is heavily used—for example, commercial premises or homes with elderly residents—consider a bi-annual service (pre-winter and pre-summer).
What signs indicate my boiler or air-conditioner needs repair rather than just maintenance?
Call us if you notice any of the following: unexpected spikes in energy bills, uneven room temperatures, strange noises (banging, whistling, grinding), persistent odours, frequent cycling on/off, or visible leaks. In Harrogate’s hard water area, limescale can quickly damage heat exchangers, so loss of hot-water pressure is also a red flag. Acting early prevents small issues from turning into costly breakdowns.
Can you install energy-efficient systems that qualify for government incentives in North Yorkshire?
Yes. We supply and fit A-rated condensing boilers, high-SEER air conditioners, air-source heat pumps, and smart thermostats that meet the latest UK energy-efficiency standards. Many of these products qualify for schemes such as the Boiler Upgrade Scheme (BUS) or 0% VAT on heat-pump installations. Our experts guide you through eligibility, paperwork, and local council planning considerations so you can maximise rebates and long-term savings.
How long does a typical heating or AC installation take, and will I be without heat or cooling?
Most like-for-like boiler or split-system replacements are completed within one working day. Full central-heating installations or multi-room AC projects generally take 2–3 days. We schedule work so you’re rarely without heat or cooling for more than a few hours; temporary heaters can be supplied during winter. Our engineers arrive promptly, protect your flooring, and tidy up each day to minimise disruption.
Do you offer emergency call-outs in Harrogate and surrounding villages?
Absolutely. We provide 24/7 emergency response across Harrogate, Knaresborough, Ripon, and nearby villages. A Gas Safe or F-Gas certified engineer is dispatched within 2 hours for no-heat situations, gas leaks, or critical cooling failures that could damage stock or server rooms. Our vans carry common parts so we can usually fix the problem on the first visit.
What warranties and aftercare do you provide on new installations?
All new boilers and AC units come with manufacturer warranties of 5–10 years, provided annual servicing is maintained. In addition, our workmanship is guaranteed for 12 months, covering pipework, wiring, and controls we install. Aftercare includes complimentary system checks after the first season and discounted servicing plans that spread costs over the year. You’ll also receive dedicated phone support for quick troubleshooting.