Deep Industry Knowledge
Deep Industry Knowledge | Heating and Air Conditioning | Harrogate
From century-old stone terraces to contemporary new-builds, Harrogate’s properties demand specialist care—and that’s where HEP shines. Backed by decades of hands-on experience, our engineers combine up-to-the-minute technical training with a genuine passion for local architecture, ensuring every system is matched perfectly to the building it serves. We don’t rely on guesswork; we draw on a deep archive of performance data, manufacturer partnerships, and real-world testing to recommend the optimum solution for efficient, long-lasting comfort.
Whether you’re upgrading a Victorian radiator circuit, installing smart controls in a modern extension, or planning a full mechanical overhaul, HEP delivers craftsmanship you can feel in every room. Expect transparent advice, tidy workmanship, and prompt after-care—all tailored to enhance your home’s value and your day-to-day wellbeing through reliable heating and air conditioning.
FAQs
What heating and air-conditioning services do you provide in Harrogate?
We design, install, service and repair all major types of domestic and light-commercial HVAC systems, including gas and oil boilers, air-source and ground-source heat pumps, air conditioning splits and VRF systems, mechanical ventilation with heat recovery (MVHR), under-floor heating and smart controls. Whether you need a straightforward boiler swap, a bespoke low-carbon retrofit or a full HVAC fit-out for new premises, our engineers can take the project from survey to commissioning.
How can I tell if my existing heating system should be replaced instead of repaired?
Consider replacement if the boiler or heat pump is more than 12–15 years old, requires major components such as the heat exchanger, or fails efficiency tests (Seasonal Space Heating Efficiency below 86 %). Frequent breakdowns, rising gas or electricity bills and difficulty sourcing parts are further warning signs. A modern A-rated condensing boiler or high-efficiency heat pump can cut running costs by up to 30 % and reduce CO₂ emissions, so the payback period is often 5–7 years when fuel savings and reduced call-out costs are factored in.
Are your engineers certified and insured?
Yes. All technicians hold up-to-date Gas Safe registrations for natural gas and LPG, OFTEC for oil appliances, and F-Gas Category 1 certification for handling refrigerants. We are REFCOM Elite and MCS accredited for heat pump installations, carry £10 million public liability insurance, and follow the latest IET Wiring Regulations (BS 7671) and Building Regulations Part L. Copies of certificates and insurance documents are available on request.
Do you install energy-efficient heat pumps, and are grants available in Harrogate?
We supply and install both air-source and ground-source heat pumps from leading manufacturers such as Mitsubishi Ecodan and Vaillant aroTHERM. Systems are designed to achieve a seasonal coefficient of performance (SCOP) of 3.5 or higher, giving significant savings over direct-electric or oil heating. Homeowners may qualify for the government’s Boiler Upgrade Scheme (BUS), which offers £7,500 towards an air-source or ground-source heat pump, provided the property meets minimum insulation standards. We handle the entire grant application process and MCS paperwork for you.
How quickly can you attend an emergency breakdown in the Harrogate area?
Our 24/7 emergency helpline dispatches the nearest on-call engineer, and we aim to reach properties in Harrogate, Knaresborough and surrounding villages within 2 hours, subject to road conditions. Critical spare parts are stocked in our local warehouse, enabling us to fix 85 % of breakdowns on the first visit. If a specialist component is required, we can often source it overnight via our national supplier network.
What routine maintenance do you recommend for domestic air-conditioning units?
Split and multi-split systems should receive a professional service at least once a year, preferably in spring before peak cooling demand. The service includes cleaning or replacing filters, sanitising indoor coils, testing refrigerant pressures, inspecting drain lines for blockages and verifying remote-control settings. Homeowners should clean washable filters every 4–6 weeks and keep outdoor units clear of leaves and debris. Regular maintenance maintains manufacturer warranties, preserves energy efficiency and reduces the risk of bacterial growth, such as Legionella.