Customer Satisfaction
Customer Satisfaction | Water Purification | Plumbing | Harrison
At HEP, we believe your family deserves more than just clear waterâyou deserve absolute confidence every time you turn on the tap. Thatâs why homeowners across Harrison trust our licensed plumbers to engineer customized water purification solutions that remove contaminants, balance minerals, and elevate taste. From whole-home filtration systems to point-of-use filters, we pair state-of-the-art technology with honest, neighborly service, backing every install with our signature 100% Satisfaction Guarantee.
Choosing HEP means enjoying punctual appointments, transparent pricing, and a team that treats your house like a home, not a jobsite. Our experts test your water, explain the results in plain language, and craft a plan that fits both your needs and your budgetâno surprises, just pristine water and lasting peace of mind. Ready to experience the difference? Call or click today and let Harrisonâs most trusted plumbers bring healthier living straight to your tap.
FAQs
What types of water purification systems do you install in Harrison homes?
We install a full range of solutions, including whole-house carbon filtration, reverse osmosis (RO) drinking water stations, UV sterilizers, water softeners, and combination systems that integrate several technologies in one unit. During an in-home consultation we test your water chemistry, review usage patterns, and recommend the most effective and economical option for your specific needs and the local Harrison water profile.
How do I know if I need a water purification system in Harrison?
Common indicators are chlorine or metallic tastes, cloudy or discolored water, hard-water scale on fixtures, and recent boil-water advisories. We offer complimentary on-site testing that checks pH, hardness, iron, TDS, and common contaminants found in the Harrison municipal and well-water supplies. Based on the results, we explain whether simple filtration or a more advanced purification system is warranted.
Is the installation process disruptive? How long will it take?
Most single-tap RO systems are installed in 2â3 hours with minimal disruption. Whole-house systems typically take 4â6 hours, depending on plumbing access and whether a bypass loop needs to be added. Our licensed plumbers protect floors, clean up thoroughly, and coordinate shut-offs so youâre rarely without water for more than 20â30 minutes.
Do you offer maintenance and filter replacement services?
Yes. We provide one-time service calls as well as affordable annual maintenance plans that include cartridge or membrane replacement, UV lamp changes, sanitation of holding tanks, and a multipoint system inspection. Customers on a maintenance plan receive priority scheduling and discounted parts pricing.
Are your purification systems certified and compliant with local Harrison regulations?
Absolutely. All equipment we install carries NSF/ANSI certifications for the specific contaminants it removes. Our installers follow New York State and Westchester County plumbing codes, obtain any required permits, and file backflow prevention paperwork with the Harrison Building Department when necessary.
What is the cost range for a water purification system and are financing options available?
Point-of-use RO units start around $450 installed, while whole-house multi-stage systems range from $1,500 to $3,900 depending on capacity and options such as UV sterilization. We provide written, line-item estimates up front. For larger projects we offer 6-, 12-, and 18-month interest-free financing (with approved credit) to make clean, safe water accessible for every household in Harrison.