Prompt Repairs
Prompt Repairs | Ventilation and Air Quality | Heating and Air Conditioning | Harrison
When the weather in Harrison swings from icy winds to muggy heat, HEP’s prompt repairs keep your home comfortable without missing a beat. Our certified technicians arrive quickly, diagnose accurately, and restore your heating or air-conditioning system with top-grade parts—so you can get back to living, working, and sleeping in total comfort. From furnace flame sensors to condenser coils, we handle every detail with the friendly, small-town service you expect and the cutting-edge know-how you deserve.
We’re just as passionate about what you breathe as how warm or cool you feel; that’s why our specialists focus on ventilation and air quality solutions that whisk away allergens, humidity, and lingering odors. Whether you need a high-efficiency air purifier, a smart thermostat that balances airflow room by room, or a full ductwork refresh, we craft a plan tailored to your space and budget. Trust HEP to create a healthier home climate—because comfort should always come with clean, fresh air.
FAQs
How quickly can Prompt Repairs respond to a heating or air-conditioning emergency in Harrison?
We maintain a 24/7 emergency dispatch team for Harrison and the surrounding Westchester communities. Most calls received before 6 p.m. are answered with a same-day visit—usually within 2–4 hours. After-hours and weekend calls are triaged for safety, and a technician is typically on-site within 6 hours. Our vans are stocked with the most common replacement parts so we can finish 90 % of repairs during the first visit.
What ventilation services do you provide in addition to HVAC repair?
Beyond repairing furnaces, boilers, heat pumps, and central A/C units, we design, install, and service a full range of ventilation solutions: energy-recovery ventilators (ERVs), heat-recovery ventilators (HRVs), fresh-air intake systems, kitchen and bath exhaust fans, and commercial make-up air units. We also balance ductwork to ensure proper airflow, seal leaks, and clean or replace duct liners to reduce contaminants.
How can I tell if my indoor air quality (IAQ) needs improvement?
Common red flags include persistent dust, musty or chemical odors, unexplained allergy or asthma flare-ups, condensation on windows, or visible mold around vents. You may also notice uneven temperatures or stuffy rooms where air seems stagnant. We offer on-site IAQ assessments that measure particulate matter (PM2.5), carbon dioxide, relative humidity, and volatile organic compounds (VOCs) so you know exactly where you stand.
What solutions do you recommend for improving IAQ in Harrison homes?
We take a layered approach: 1) source control—locate and remove moisture or pollutant sources; 2) ventilation—install ERVs/HRVs or upgrade exhaust fans to bring in fresh, filtered air; 3) filtration—add high-MERV filters or whole-home media/HEPA filters to your HVAC system; 4) purification—UV-C lights or bipolar ionization units to neutralize microbes and odors; and 5) maintenance—regular duct cleaning, filter changes, and coil sanitation. Our technicians customize a plan based on your building’s layout and budget.
Are your technicians licensed and insured to work on HVAC and ventilation systems?
Yes. All Prompt Repairs technicians hold New York State HVAC/R licenses, EPA Section 608 refrigerant certifications, and factory training for leading brands such as Trane, Carrier, Lennox, and Mitsubishi. We carry $2 million in general liability coverage and workers’ compensation insurance for every employee who enters your property.
Do you offer preventive maintenance agreements, and what do they include?
Our ComfortGuard maintenance plans cover two seasonal tune-ups per year—one before cooling season and one before heating season. Each visit includes a 21-point equipment inspection, safety checks on heat exchangers and electrical components, ductwork airflow measurements, filter replacement, drain-line cleaning, thermostat calibration, and an IAQ evaluation. Members receive priority scheduling, 15 % off repairs, no overtime fees, and documented service records that help maintain manufacturer warranties.