Outstanding Customer Service

HEPOutstanding Customer Service

Outstanding Customer Service | Electrical Outlets | Electrical | Harrison

Need a new outlet in your kitchen island, or a fast repair for that loose plug in the living room? HEP’s friendly team in Harrison is ready to help, arriving on time with fully stocked vans and a smile. We inspect, install, and upgrade electrical outlets with precision, ensuring every connection meets code and every homeowner feels confident flipping the switch.

What sets us apart is our customer-first approach. From the moment you call, you’ll get clear communication, upfront pricing, and technicians who treat your home like their own. Whether you’re modernizing a historic house or adding smart plugs to a new build, HEP delivers safe, tidy, and reliable results—so you can plug in and power up without worry.

FAQs

What types of electrical outlet services do you provide in Harrison?

We handle everything from new outlet installations and replacements to troubleshooting, repairs, and upgrades. This includes standard 120-volt receptacles, USB-integrated outlets, tamper-resistant outlets, GFCI protection for kitchens and bathrooms, AFCI protection for bedrooms and living areas, and specialty 240-volt outlets for appliances such as dryers or EV chargers.

How can I tell if my electrical outlets need to be replaced?

Warning signs include outlets that feel warm, make buzzing sounds, have scorch marks, show visible cracks, or no longer hold plugs firmly. Tripped breakers or frequent blown fuses when using the outlet are additional red flags. If you notice any of these issues, schedule an inspection—our licensed technicians can quickly determine whether a repair or full replacement is needed.

Do you install GFCI and AFCI outlets, and why are they important?

Yes. GFCI (Ground-Fault Circuit Interrupter) outlets shut off power the moment they detect a ground fault, protecting you from electric shock around moisture—think kitchens, bathrooms, garages, and outdoor areas. AFCI (Arc-Fault Circuit Interrupter) outlets sense dangerous arcing conditions inside wiring, greatly reducing fire risk in bedrooms, living rooms, and other finished spaces. Both devices are required by current electrical codes, and our team is trained to install and test them correctly.

How long does a typical outlet installation or replacement take?

Most single-outlet replacements take 20–40 minutes, while installing a new outlet (which may involve adding wiring, enlarging the box, or cutting drywall) usually takes 1–2 hours. Larger projects—such as adding multiple GFCIs, running new circuits, or installing high-amperage appliance outlets—can take half a day or more. We provide an accurate time estimate before work begins so you can plan accordingly.

Are your electricians licensed and insured to work in Harrison?

Absolutely. Every electrician on our team is fully licensed by the State of New York and carries up-to-date liability and workers’ compensation insurance. We also secure any required Harrison permits and schedule inspections with the local building department to ensure your project meets or exceeds national and local electrical codes.

What should I do if an outlet sparks or feels hot?

Turn off the circuit at your electrical panel immediately, unplug any connected devices, and avoid using the outlet until it has been inspected. Heat or sparking can indicate loose wiring, overloaded circuits, or internal damage—all of which can cause fire or shock. Call our 24/7 emergency line; a technician will arrive promptly to diagnose and fix the problem so your home and family remain safe.

HEP
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(423) 819-7773