- HEP
- Reliable Comfort
Reliable Comfort
Reliable Comfort | Heating and Air Conditioning | Harriman
When Harriman homeowners need peace-of-mind comfort, they turn to HEP’s team of licensed pros. We arrive on time, explain every option, and back our work with iron-clad guarantees—so you can relax while enjoying perfectly balanced temperatures year-round. From routine tune-ups and smart-thermostat installs to energy-saving system replacements, our heating and air conditioning specialists tailor every solution to your home’s unique layout and lifestyle.
With 24/7 emergency response and fully stocked trucks, we solve most issues in a single visit, restoring cozy warmth or crisp, refreshing air before you know it. Count on courteous service, up-front pricing, and the hometown integrity Harriman families have trusted for decades. Schedule today and feel the HEP difference at the push of a button.
FAQs
What heating and cooling services do you provide in Harriman?
We offer a full range of HVAC solutions for homeowners and small businesses in Harriman, including new system installation, replacement of outdated furnaces or air conditioners, precision repairs, seasonal maintenance, indoor air-quality upgrades, ductwork inspection and sealing, and smart thermostat integration. Every service is performed by licensed, factory-trained technicians who follow local codes and manufacturer guidelines.
How fast can you get to my home for an emergency HVAC repair?
Our dispatch center is located less than 15 minutes from most Harriman neighborhoods, allowing us to reach most customers the same day—often within two to four hours during normal business hours. For true emergencies (no heat in winter or no cooling during extreme summer temperatures), we provide 24/7 on-call service with an after-hours technician ready to mobilize immediately.
What brands and products do you install, and are they under warranty?
We are authorized dealers for leading manufacturers such as Trane, Lennox, Rheem, and Mitsubishi Electric mini-splits. All new equipment comes with a 10-year parts warranty and up to a lifetime heat-exchanger or compressor warranty, depending on the model. Our labor is covered by a one-year workmanship guarantee, and extended labor warranties are available for additional peace of mind.
How often should my HVAC system be serviced to keep it running reliably?
Most manufacturers recommend professional maintenance twice a year: once in the spring for your air conditioner or heat pump and once in the fall for your furnace. Regular tune-ups include cleaning coils or burners, checking refrigerant charge, calibrating controls, replacing filters, and testing safety devices. Routine service can reduce unexpected breakdowns by up to 80 %, extend equipment life, and keep energy use within the system’s original efficiency ratings.
Can replacing my old system really lower my energy bills?
Yes. Heating and cooling account for roughly half of a typical Harriman home’s energy use. Replacing a 10- to 15-year-old unit that may operate at 10–13 SEER or 70 % AFUE with today’s 16–20+ SEER air conditioners or 95–98 % AFUE furnaces can cut monthly utility costs by 25 to 40 %. We provide free in-home energy assessments and load calculations to size the new equipment correctly and maximize savings.
Do you offer financing or maintenance plans to make HVAC costs more affordable?
Absolutely. We partner with trusted lenders to provide zero-down, low-interest financing options with terms from 12 to 120 months, subject to credit approval. For ongoing protection, our Comfort Club maintenance plan spreads the cost of twice-annual tune-ups into small monthly payments and adds perks like priority scheduling, no-overtime repair rates, and up to 15 % off parts and labor.