Emergency Repairs
Emergency Repairs | Heating and Air Conditioning | Harriman
When the Tennessee weather swings from frosty mornings to muggy nights, a breakdown isn’t just inconvenient—it’s an emergency. HEP’s rapid-response team in Harriman is on call 24/7, armed with fully stocked trucks and seasoned expertise to restore your heating and air conditioning before discomfort turns into disaster. One call brings a licensed technician to your door, ready to diagnose, repair, and reassure in a single visit.
From blown fuses and frozen coils to gas-furnace hiccups, we’ve seen it all—and fixed it all—while standing behind transparent pricing and rock-solid guarantees. Choose HEP for emergency service that puts your family’s safety, time, and budget first, so you can get back to enjoying home the way it’s meant to feel.
FAQs
What types of heating and air conditioning problems qualify as an emergency?
Anything that jeopardizes your safety, health, or property should be treated as an HVAC emergency. Common examples include total loss of heat during freezing temperatures, AC failure in extreme summer heat, gas or refrigerant leaks, smoking or sparking equipment, frozen or burst refrigerant lines, and flooding caused by a clogged condensate drain. If you are unsure, call us—our certified dispatcher will help you decide whether immediate service is required.
How fast can your technicians reach my home or business in Harriman?
Because our service hub is right here in Harriman, a trained technician can usually be at your door within 60–90 minutes of your call—often sooner. We maintain fully stocked service vehicles stationed in Roane County, allowing us to repair most emergencies in a single visit without waiting for parts.
Are your emergency HVAC services really available 24/7, including weekends and holidays?
Yes. Heating and cooling problems rarely occur at convenient times, so our live call center and on-call technicians are available 24 hours a day, 7 days a week, 365 days a year. Whether it’s Christmas morning, a Sunday night, or 3 a.m. on a Tuesday, you will reach a real person who can dispatch help immediately.
Can you repair all makes and models of furnaces, heat pumps, and air conditioners?
Absolutely. Our NATE-certified technicians receive ongoing factory training on major brands such as Trane, Carrier, Lennox, Rheem, Goodman, York, and Mitsubishi, as well as many less-common manufacturers. We service gas furnaces, electric furnaces, heat pumps, packaged units, ductless mini-splits, and commercial rooftop systems. If a unit is obsolete or unsafe to repair, we will provide sensible replacement options on the spot.
What should I do until the technician arrives?
1. Turn off the system at the thermostat and breaker if you smell gas, detect burning odors, or see sparks. 2. In winter, close curtains and doors to retain heat; in summer, open windows if safe to do so for ventilation. 3. Avoid using space heaters with extension cords and never use ovens for heating. 4. Have your equipment model and serial numbers handy; clear a path to the indoor unit and outdoor condenser to speed the repair. 5. If you suspect a refrigerant leak, keep children and pets away from the area and ventilate the space.
How much does emergency HVAC repair cost in Harriman?
Our upfront, flat-rate pricing means you will know the exact cost before any work begins. After the technician diagnoses the problem, you will receive a written estimate that includes parts, labor, and the emergency service fee. The after-hours dispatch fee is waived for customers with our ComfortGuard maintenance plan. We accept all major credit cards and offer short-term financing for larger repairs or system replacements.