Maintenance Solutions
Maintenance Solutions | Electrical | Harriman
From flickering lights to overloaded breaker panels, Harriman homeowners and businesses trust HEP’s maintenance solutions to keep every electrical system safe, efficient, and code-compliant. Our licensed technicians arrive in fully stocked vans, ready to handle inspections, wiring upgrades, surge protection, and energy-saving lighting retrofits—all with transparent pricing and a satisfaction guarantee.
We know convenience matters, so we offer flexible scheduling and 24/7 emergency support throughout Harriman and the greater Roane County area. Whether you’re preventing problems with a routine tune-up or need a fast fix after a storm, one call to HEP delivers friendly expertise, clear communication, and the peace of mind that comes from having true professionals power your day.
FAQs
What kinds of electrical maintenance services do you provide in Harriman?
We offer complete preventive and corrective maintenance for residential, commercial, and industrial customers in Harriman. Services include routine inspections, breaker panel servicing, lighting repairs and retrofits, motor and control troubleshooting, power-quality testing, infrared thermography, surge protection, generator upkeep, code corrections, and scheduled shutdown support.
Do you handle after-hours or weekend electrical emergencies?
Yes. Our on-call crew is available 24 hours a day, 7 days a week—including holidays—to restore power, locate faults, replace damaged breakers, or make temporary safe-ups until permanent repairs can be completed. Just call our emergency line and a live dispatcher will connect you with the nearest technician.
How fast can you get a technician to my Harriman property?
For true emergencies in the Harriman area we target a 1–2 hour arrival window. For non-critical service calls scheduled before noon we normally provide same-day service; otherwise, we book the next business day. Large facilities that have a maintenance contract receive priority dispatch and guaranteed response times written into the agreement.
Are your electricians properly licensed and insured?
Absolutely. Every field technician holds a current Tennessee Limited or Unlimited Electrical Contractor license and meets all state and local Harriman permitting requirements. Our team also carries $2 million in general liability insurance, full workers’ compensation coverage, and is OSHA-10/30 and NFPA 70E arc-flash safety certified.
How is pricing determined for preventive maintenance plans?
We begin with a no-cost site assessment to document your equipment, load profile, and operating schedule. Based on that data we create a customized maintenance matrix outlining tasks, frequencies, and replacement parts. Pricing is then presented as a flat annual or quarterly fee, allowing you to budget accurately. One-time service calls are billed at a transparent flat labor rate plus materials.
What safety practices can I expect while work is being done?
Safety is our first priority. Crews follow documented lockout/tagout procedures, wear the correct PPE for the calculated arc-flash boundary, and complete a job-hazard analysis before energizing or de-energizing any circuit. We strictly adhere to NEC, NFPA 70E, and local Harriman codes, keep customer areas clean and cordoned off, and provide detailed completion reports outlining all safety checkpoints.