Expertise And Reliability

HEPExpertise And Reliability

Expertise And Reliability | HVAC Unit Replacement | Heating and Air Conditioning | Guild

When a sudden breakdown threatens your comfort, Guild homeowners and businesses turn to HEP because we pair hometown courtesy with decades of technical know-how. Our NATE-certified technicians are masters at diagnosing aging systems, sizing the right equipment, and performing precise HVAC unit replacement that restores dependable heating and cooling—often the very same day. From load calculations to final airflow checks, every step is documented and double-checked so you’re never left guessing about quality or cost.

Customers stay loyal because HEP builds trust into the process: upfront, written estimates, factory-authorized parts, generous labor warranties, and Respectful Worksite Standards that leave your property cleaner than we found it. We also handle utility rebates and offer flexible financing, so upgrading to a quieter, high-efficiency system is refreshingly stress-free. Whether your goal is lower energy bills, better indoor air, or peace of mind before the next Tennessee temperature swing, HEP delivers reliability you can feel every season.

FAQs

How can I tell it’s time to replace my existing HVAC unit rather than repair it?

Most systems in Guild reach the end of their useful life in 12–15 years. If your unit needs frequent or costly repairs, struggles to maintain comfortable temperatures, or causes energy bills to spike, replacement is usually the most economical option. We will perform a full load calculation, inspect major components, and present a side-by-side cost-of-ownership comparison so you can make an informed decision.

What steps do you take to ensure the new HVAC system is properly sized for my home or business?

Proper sizing is critical to efficiency and comfort. Our technicians follow ACCA Manual J, D and S guidelines. We measure square footage, insulation levels, window orientation, duct condition, and occupant lifestyle patterns. This data is fed into industry-approved software that recommends the exact capacity (in BTUs and SEER/AFUE) your space requires. Installing the right size unit prevents short-cycling, uneven temperatures, and premature wear.

How long does a typical HVAC replacement take and what can I expect on installation day?

Most residential change-outs are completed in one day, while larger homes and light-commercial projects in Guild may take two. We arrive at the scheduled time, protect flooring and furnishings, safely decommission and remove the old equipment, modify or replace ducts as needed, set and level the new system, connect electrical and refrigerant lines, perform a nitrogen pressure test and vacuum, charge the refrigerant to factory specs, and commission the thermostat. Before leaving we walk you through operation, maintenance, and warranty registration.

Will a new high-efficiency HVAC unit really lower my energy bills?

Yes. Modern air conditioners with SEER2 ratings of 15–20 and furnaces with 95 %+ AFUE can cut utility costs by 20–40 % compared with units installed just 10 years ago. Features like variable-speed compressors and ECM blower motors adjust output to real-time demand, using only the energy required. We provide an energy-savings estimate during your consultation so you can see the projected payback period.

What warranties or guarantees do you provide on replacement systems?

All equipment we install comes with a 10-year parts warranty from the manufacturer once registered, plus our own 1-year labor warranty. Optional extended labor coverage up to 10 years is available. In addition, our 100 % Satisfaction Guarantee means if you’re not happy with the system’s performance within the first year, we’ll make it right at no extra cost.

Do you offer financing or rebates for HVAC replacements in Guild?

Absolutely. We partner with local lenders to provide low-interest and zero-interest financing plans, often with same-day approval. We also track state and utility incentives—such as Efficiency Maine rebates and federal tax credits of up to $2,000—for qualifying heat pumps and high-efficiency furnaces. During your estimate we’ll apply every available program to lower your out-of-pocket expense.

HEP
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(423) 819-7773