Air Conditioning Solutions
Air Conditioning Solutions | Heating and Air Conditioning | Guild
From the first crisp autumn morning to the height of a southern summer, Guild homeowners trust HEP’s certified technicians to keep every room perfectly comfortable. Our team designs, installs, and maintains high-performance systems that balance whisper-quiet operation with impressive energy savings, all backed by transparent pricing and a neighborly smile. Whether you’re updating an aging furnace, upgrading to a smart thermostat, or chasing that first blast of cool air after a long day, you’ll feel the difference fast.
We pair deep product knowledge with hometown responsiveness, so you’ll never wait long for expert help with heating and air conditioning challenges of any size. Schedule a tune-up, explore a custom replacement, or ask about our indoor-air enhancements—whatever your comfort goals, HEP delivers solutions built for Guild’s unique climate and for the way you live.
FAQs
What types of air-conditioning systems do you install in Guild?
We install a full range of systems, including high-efficiency split systems, multi-split setups for homes with limited outdoor space, ducted (central) air-conditioning, and modern air-source heat pumps that provide both heating and cooling. Our technicians evaluate your property’s size, insulation level, and existing electrical capacity to recommend the most suitable and cost-effective option.
How often should I service my air-conditioning unit?
For optimal performance and to maintain manufacturer warranty coverage, we recommend professional maintenance twice a year—once in spring before peak cooling season and once in autumn before the heating cycle. Routine servicing in Guild’s climate typically includes cleaning or replacing filters, checking refrigerant levels, inspecting electrical components, and verifying airflow. Regular maintenance can reduce energy bills by up to 15 % and extend equipment life by several years.
Can upgrading my current system lower my energy bills?
Yes. Replacing a 10- to 15-year-old unit with a modern A+++-rated system or an inverter-driven heat pump can cut energy consumption by 30–40 %. Newer systems use eco-friendly R32 refrigerant, variable-speed compressors, and smart thermostats that precisely match output to demand. Our team provides free energy assessments, calculating payback periods and available Guild Council rebates or UK government incentives such as the Boiler Upgrade Scheme for heat pumps.
Do you offer emergency repair services in Guild?
Absolutely. We provide 24/7 emergency call-outs across Guild and surrounding areas. Our vans are stocked with common replacement parts, allowing us to resolve most breakdowns on the first visit. Typical response time is under two hours, and there is no additional charge for evening or weekend call-outs under our Priority Care Plan.
What warranties and guarantees do you provide?
All new installations come with a manufacturer’s parts warranty of up to 10 years (model dependent) and our own 5-year workmanship guarantee, covering labour and installation-related issues. We register your system with the manufacturer, handle warranty paperwork, and perform mandatory annual check-ups to keep coverage valid.
How do I know which system size is right for my property?
Correct sizing is critical for comfort and efficiency. During a free on-site survey, we perform a detailed heat-load calculation that considers room dimensions, insulation values, window orientation, occupancy, and local Guild weather data. Undersized units will run constantly and wear out faster, while oversized units cycle on and off, causing temperature swings and higher humidity. Our calculation ensures the selected system operates in its optimal performance range, saving you money and providing consistent comfort year-round.