Quality Workmanship
Quality Workmanship | Electrical Repair | Electrical | Guild
When lights flicker or circuits trip in your Guild home, you need more than a quick fix—you need artisans of current who treat every wire like it’s part of their own house. HEP’s licensed electricians arrive in fully stocked vans, diagnose the root cause in minutes, and back every electrical repair with transparent pricing and a rock-solid workmanship guarantee. From aging knob-and-tube rewiring to modern smart-panel upgrades, we restore safety, efficiency, and peace of mind without disrupting your routine.
What sets us apart is a culture of craftsmanship. We shoe-cover, sweep up, and talk you through every option, ensuring you’re never left in the dark about your electrical system or your bill. Day or night, one call to HEP connects you to courteous experts who finish on time, pass every inspection, and leave your home brighter than they found it.
FAQs
What types of electrical repairs do you handle in Guild?
Our team is equipped to tackle virtually any residential or light-commercial electrical issue. This includes troubleshooting power outages, repairing or replacing faulty wiring, fixing tripped breakers and blown fuses, upgrading consumer units, correcting faulty light fixtures or switches, repairing socket outlets, and resolving RCD nuisance tripping. We also specialise in repairing electric shower circuits, storage heater faults, and outdoor lighting. If you’re unsure whether your problem falls within our scope, simply give us a call—chances are we’ve fixed it before.
Are your electricians fully licensed and insured?
Yes. Every electrician we dispatch to your property is fully qualified to the latest BS 7671 (18th Edition) standards, registered with a recognised Part P scheme, and carries full public liability insurance. We also maintain employer’s liability cover for your added peace of mind. Copies of our certifications and insurance documents are available upon request.
How quickly can you respond to an electrical emergency in Guild?
We operate a dedicated 24/7 emergency call-out service for Guild and the surrounding areas. In most cases we can have an engineer on site within 60 minutes. Our vans are stocked with the most common replacement parts, so many faults can be rectified on the first visit. If specialist components are required, we’ll make the installation safe and return as soon as parts arrive.
What will my electrical repair cost, and do you provide written estimates?
For non-emergency jobs we offer free, no-obligation site surveys followed by a written, fixed-price quotation. For urgent call-outs we charge a transparent hourly rate plus the cost of any materials; you’ll be informed of the rate when you book, and the engineer will advise you before any chargeable parts are fitted. We never proceed with additional work without your approval.
How do you ensure safety and quality workmanship on every job?
Safety and quality underpin everything we do. All work is carried out in accordance with the current IET Wiring Regulations (BS 7671) and Building Regulations Part P. Our electricians follow a strict internal checklist that includes isolation testing, safe-system-of-work procedures, and post-repair verification with calibrated test instruments. Every repair is documented with test results, and we issue an Electrical Installation Certificate or Minor Works Certificate where required.
Do you offer any warranty or after-care on electrical repairs?
Absolutely. We provide a 12-month workmanship guarantee on all repairs, covering both labour and any new components we supply. Should an issue related to our work arise within this period, we’ll return promptly to rectify it at no additional cost. Manufacturer warranties on parts often extend beyond a year, and we’re happy to assist with any claims if needed.