Heat Repair Services
Heat Repair Services | Heat Repair | Heating and Air Conditioning | Greeneville
When the winter wind sweeps through Greeneville and your furnace falters, you need heat repair you can trust right away. HEP’s certified technicians arrive fast, armed with advanced diagnostics and a truck-stocked inventory to fix most problems on the first visit. From pilot light issues and thermostat glitches to worn blower motors, we restore warmth efficiently, transparently, and with upfront pricing—so there are no chilly surprises or hidden fees.
Locally owned and backed by decades of HVAC expertise, HEP treats every home like a neighbor’s. We’re available 24/7, respect your space with protective shoe covers, and stand behind every repair with solid warranties. Call us today and feel the difference that true hometown commitment makes in reliable, affordable heat repair for Greeneville families.
FAQs
What types of heating systems do you repair in Greeneville?
Our technicians are trained and equipped to service virtually every residential and light-commercial heating system used in Greeneville and the surrounding Tri-Cities area. This includes gas and electric furnaces, heat pumps, dual-fuel hybrid systems, ductless mini-splits, boilers, and packaged rooftop units. No matter the brand, age, or configuration, we carry the diagnostic tools and factory-authorized replacement parts needed to restore safe, efficient operation.
How quickly can you respond to emergency heat repair calls?
We provide 24/7 emergency service throughout Greene County, including Greeneville, Tusculum, Mosheim, and Chuckey. When you call our hotline, a live dispatcher will assign the closest on-call technician, who will typically arrive within 1–2 hours—often sooner during regular business hours. Our service vans are fully stocked, allowing us to complete most repairs on the first visit so your family is not left in the cold.
What are the most common signs I should schedule professional heat repair?
Contact us if you notice: • Rooms that never reach the thermostat setting or take unusually long to warm up • Unusual sounds—grinding, banging, whining, or repeated cycling on and off • Spikes in utility bills without a change in weather or usage • A yellow furnace flame or the odor of gas, which can signal a dangerous combustion problem • Cold spots, weak airflow, or ice buildup on a heat pump • Frequent breaker trips or error codes on the thermostat Addressing these issues promptly can prevent a complete breakdown and costly secondary damage.
Are your technicians certified and insured?
Yes. Every member of our service team holds EPA Section 608 certification for safe refrigerant handling and is factory-trained on leading HVAC brands. We also maintain NATE-certified specialists for advanced diagnostics. The company is fully licensed and carries both liability and workers’ compensation insurance, giving you peace of mind that your property and our employees are protected during every job.
Do you offer preventive maintenance plans for heating systems?
Absolutely. Our Comfort Club Maintenance Program provides two tune-ups per year—one for heating in the fall and one for cooling in the spring—plus priority scheduling, waived after-hours fees, and discounts on repairs and new equipment. Routine maintenance keeps your system running at peak efficiency, extends its service life, preserves the manufacturer’s warranty, and can lower winter energy bills by up to 15%.
How much will my heat repair cost and do you provide upfront estimates?
Repair costs depend on the nature of the problem, the parts required, and the complexity of the labor. Before any work begins, our technician will perform a thorough inspection and present a written estimate that itemizes parts, labor, and any optional recommendations. We charge a flat diagnostic fee that is applied toward the repair if you choose to proceed. For larger repairs, we offer financing options and accept major credit cards to make unexpected breakdowns easier to manage.