Innovative Solutions

HEPInnovative Solutions

Innovative Solutions | Electrical | Greeneville

From historic downtown storefronts to modern mountain homes, Greeneville relies on power that never quits—and that’s where HEP’s innovative solutions come in. Our licensed experts tackle every electrical challenge with forward-thinking design, premium materials, and the kind of neighborly service East Tennessee is famous for. Whether you’re upgrading panels for smart-home tech, adding energy-efficient lighting, or safeguarding your property with whole-house surge protection, we deliver craftsmanship that keeps current flowing and costs down.

We’re on call 24/7 because life’s surprises don’t clock out at 5. HEP technicians arrive fully equipped, explain every option in plain language, and clean up like we were never there—except for the reliable power you’ll notice every day. When you need peace of mind backed by warranties and a local reputation built on trust, choose the team that makes Greeneville shine a little brighter.

FAQs

What electrical services do you provide in Greeneville?

Innovative Solutions Electrical offers a full spectrum of residential, commercial, and light-industrial services. These include new construction wiring, panel upgrades, lighting design and installation (LED retrofits, landscape, security, and specialty lighting), smart-home automation, surge protection, generator installation, code corrections, and preventative maintenance. Because we’re locally based in Greeneville, our team can tailor each project to the unique building codes and power-grid conditions found in East Tennessee.

How quickly can you respond to emergency electrical issues?

We provide 24/7 emergency dispatch for Greeneville and surrounding communities. Calls received during normal business hours are generally answered within one hour, and after-hours calls are typically addressed within two hours or less. Our service vehicles are stocked with common replacement parts so most critical problems—such as tripped breakers, loss of power to essential circuits, and wiring faults—are resolved on the first visit. If specialized components are required, we secure them through our regional supply network and keep you informed every step of the way.

Are your electricians licensed and insured?

Yes. Every field technician holds a Tennessee state Journeyman or Master Electrician license, and we maintain $2 million in general liability coverage in addition to full workers’ compensation. Continuing-education courses in the latest NEC revisions, energy-efficient technologies, and safety protocols are mandatory for our staff. Copies of licenses and insurance certificates are available upon request for your records or for submission to permitting offices.

Can you help improve my home’s energy efficiency?

Absolutely. We start with an on-site evaluation that measures current energy consumption, pinpoints high-load circuits, and identifies outdated fixtures or appliances. Recommendations may include LED lighting retrofits, occupancy or daylight sensors, smart thermostats, high-efficiency ceiling fans, power-factor correction devices, and solar-ready panel configurations. We calculate projected savings, available TVA or federal incentives, and ROI so you can make an informed decision. After installation, we verify performance with a complimentary follow-up inspection.

Do you install electric vehicle (EV) charging stations?

Yes, we install Level 1, Level 2, and light commercial Level 3 chargers for all major EV brands, including Tesla, Ford, GM, Nissan, and Rivian. Our service covers load calculations, permit acquisition, utility coordination, and Wi-Fi/network integration for smart chargers. We also offer surge protection and optional energy-management systems that balance EV charging with household loads to prevent panel overloads and reduce peak-time utility costs.

What is the process for getting a quote and scheduling service?

1) Contact us via phone, website form, or our Greeneville showroom. 2) We schedule a free on-site assessment at a time convenient for you—often same-day for simple projects. 3) You receive a written, itemized proposal that includes labor, materials, permit fees, and an estimated timeline. 4) Once approved, we set a start date and order any special-order materials. 5) On installation day, our crew arrives on time, explains the work plan, and cleans the site upon completion. 6) A final walkthrough verifies that everything meets code and your expectations before invoicing. We accept major credit cards, checks, and financing through our partner lender.

HEP
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(423) 819-7773