- HEP
- Exceptional Service
Exceptional Service
Exceptional Service | Electrical | Greeneville
When a breaker keeps tripping or a remodel needs perfect wiring, Greeneville residents know they can rely on HEP for prompt, precise, and safety-first electrical solutions. Our certified technicians arrive in well-stocked vehicles, ready to diagnose and fix issues on the spot—whether it’s a midnight outage, an aging panel, or the installation of smart-home lighting. We treat every home as our own, following strict code standards and leaving work areas spotless, so you can relax knowing your power is in expert hands.
From whole-home surge protection and EV charger setups to commercial build-outs and generator maintenance, we deliver a full spectrum of services tailored to Greeneville’s unique needs. Up-front pricing, transparent communication, and a satisfaction guarantee mean no surprises—just reliable performance and a brighter, safer space. Call HEP today and experience why neighbors keep spreading the word about our exceptional service.
FAQs
What kinds of electrical services do you provide in Greeneville?
We handle virtually every residential and light-commercial electrical need in Greeneville and the surrounding communities. That includes troubleshooting and repair of outlets, switches, and circuits; new wiring for remodels and additions; service-panel upgrades; whole-home surge protection; interior and exterior lighting design and installation; ceiling-fan and appliance wiring; electric-vehicle (EV) charger installation; code compliance inspections; and more.
Are your electricians licensed and insured?
Yes. Every field technician on our team holds a current Tennessee Electrical Contractor or Journeyman license and must complete annual continuing-education hours to stay current with the National Electrical Code. We also carry full liability and workers-compensation insurance, so you are protected from any job-site accidents or property damage.
Do you offer 24/7 emergency electrical service in Greeneville?
Absolutely. Electrical problems rarely respect business hours, so we maintain an on-call team 24 hours a day, 365 days a year. Whether you have a total power loss, burning smells from a panel, sparking outlets, or storm damage, call our emergency line and a licensed electrician will be dispatched—usually within 60–90 minutes inside Greeneville city limits. After-hours service fees are quoted upfront before any work begins.
How do you price your work and can I get a free estimate?
Most projects start with a no-cost, no-obligation on-site assessment. For straightforward repairs we quote a flat, upfront price based on our standard pricing guide—no surprises on your final invoice. Larger jobs such as panel upgrades or whole-house rewires are bid in writing after we calculate labor, materials, and permit fees. We also offer transparent hourly rates for diagnostic work when the scope is uncertain.
What areas do you serve beyond Greeneville?
Our primary service area covers all of Greene County, including Baileyton, Chuckey, Mosheim, Tusculum, and Midway. We also travel to nearby Washington, Unicoi, and Hawkins counties—Johnson City, Jonesborough, Erwin, Rogersville, and the Tri-Cities—by appointment. If you don’t see your town listed, give us a call; chances are we can accommodate you or refer you to a trusted partner.
How soon can you schedule my job and what should I expect on service day?
Most non-emergency appointments can be scheduled within 2–4 business days; larger projects may require one to two weeks for permitting and material procurement. On service day, our uniformed electrician will arrive within the agreed time window, review the scope with you, protect work areas with drop cloths, perform the job to NEC standards, test everything, and clean up thoroughly before departure. You’ll receive a detailed invoice and warranty information on the spot.