Advanced Technology

Advanced Technology | Water Purification | Plumbing | Greenback

Imagine stepping into your Greenback home and filling a glass with crystal-clear water that’s been filtered, refined, and revitalized by the same high-performance systems trusted in medical labs and NASA missions. HEP’s advanced technology plumbing replaces guesswork with precision engineering—smart sensors constantly monitor flow rates and contaminant levels, while multi-stage membranes strip away heavy metals, chemicals, and micro-plastics. The result is water that tastes as fresh as a mountain spring and protects every fixture, appliance, and loved one in your household.

But purity is only part of the story. Our integrated solutions harvest greywater for irrigation, minimize energy consumption through adaptive pumps, and alert you to leaks before they become disasters—all managed from a sleek mobile dashboard. With HEP on your side, “going green” in Greenback becomes effortless, and the peace of mind that comes from dependable water purification is just the beginning of a healthier, more sustainable lifestyle.

FAQs

What contaminants does your advanced purification system remove from Greenback’s water supply?

Our multi-stage system targets more than 99% of the common impurities found in Greenback municipal and well water. The sediment pre-filter traps rust, sand, and silt down to 5 microns; the catalytic carbon block adsorbs chlorine, chloramines, VOCs, and unpleasant tastes or odors; the reverse-osmosis membrane rejects lead, arsenic, nitrates, PFAS, and dissolved salts; and the final UV-C chamber neutralizes bacteria, viruses, and cysts such as Giardia and Cryptosporidium. The result is crisp, safe water that exceeds EPA and Tennessee Department of Environment & Conservation standards.

How does the smart monitoring technology work, and how can I see my water quality in real time?

Each system is equipped with Wi-Fi–enabled flow sensors and TDS (total dissolved solids) probes placed before and after filtration. Data is encrypted and pushed to our GreenCloud™ dashboard, which you can access through a free iOS/Android app or any web browser. The interface shows real-time contaminant reduction, remaining filter life, leak alerts, and usage analytics. You’ll receive push notifications and email reminders when maintenance is due, and our technicians can remotely diagnose issues if you grant permission.

Will installing the purification unit affect my water pressure or flow rate?

Our latest RO membranes operate at 1:1 waste-to-product ratios and are paired with a high-efficiency booster pump that maintains household pressure between 50–80 psi. For most Greenback homes you’ll notice no perceptible change at faucets or showers. Larger households can opt for our 700 gpd membrane and 3-gallon pressurized storage tank, ensuring steady flow even during simultaneous usage.

What is involved in the installation process and how long does it take?

A typical Greenback residential install starts with a free on-site water test and plumbing survey. On installation day we mount the compact manifold under the kitchen sink or in a basement utility area, tie into the cold-water line, add a dedicated drinking-water faucet, and if needed run a ¼-inch drain saddle to the waste line. From arrival to clean-up, most jobs take 3–5 hours. All work is performed by licensed Tennessee master plumbers, and we pull any required city permits at no additional cost.

How often do I need to change filters or UV lamps, and what will that cost?

Sediment and carbon cartridges are rated for 6–12 months (or 2,000 gallons), RO membranes for 24–36 months, and the UV lamp for 12 months of cumulative run-time. Most homeowners spend about $110 per year on replacement kits. You can enroll in our AutoShip plan that mails new filters just before they expire with a 10% discount and free return recycling of used cartridges.

Is the system certified and does it qualify for local rebates or tax incentives in Greenback?

Yes. The entire system carries NSF/ANSI 42, 53, 58, and 55 Class A certifications, and is EPA WaterSense labeled for efficient operation. Blount County currently offers a $75 rebate for installing NSF-certified lead reduction devices, and TVA’s EnergyRight® program grants up to $100 toward efficient booster pumps. We provide all documentation and will even submit the paperwork on your behalf to ensure you receive every available incentive.