Expert Team
Expert Team | Ventilation and Air Quality | Heating and Air Conditioning | Greenback
When the seasons turn in Greenback, smart homeowners turn to HEP’s expert team for dependable heating and cooling—and for something just as critical: ventilation and air quality. Our certified technicians don’t stop at installing top-tier HVAC equipment; they analyze your home’s unique airflow patterns, pinpoint hidden contaminants, and design customized solutions that keep every room fresh, balanced, and comfortable year-round.
From energy-efficient ERV systems and precision duct sealing to hospital-grade filtration and humidity control, we bring the latest technology and decades of know-how right to your doorstep. You’ll feel the difference in every breath, and you’ll see it on your energy bill, too—cleaner air often means a more efficient system and lower monthly costs.
Ready to breathe easier? Schedule a visit today and discover why Greenback families have trusted HEP for honesty, craftsmanship, and 24/7 support since 1981. One call, and your home’s climate—and the well-being of everyone in it—moves to a whole new level of comfort.
FAQs
Why is proper ventilation so important for homes in Greenback?
Our area’s warm, humid summers and cool, damp winters mean contaminants like pollen, mold spores, and excess moisture can easily accumulate indoors. A balanced ventilation system continuously exchanges stale indoor air with fresh, filtered outdoor air, reducing allergens, preventing mold growth, and helping your heating and cooling equipment run more efficiently. Good ventilation also keeps carbon dioxide levels in check, which improves concentration and sleep quality for occupants.
How often should I schedule HVAC maintenance and replace my air filters?
We recommend two professional tune-ups per year—one in spring for the air conditioner and one in fall for the furnace or heat pump. Routine inspections catch small issues before they cause costly breakdowns and maintain manufacturer warranty coverage. As for filters, most Greenback households should replace 1-inch filters every 1–3 months. High-efficiency pleated or media filters may last 3–6 months, but always check them monthly during peak heating or cooling seasons and change sooner if they look dirty.
What indoor air quality products can your team install to improve my home’s health?
We carry a full line of whole-house solutions: (1) MERV 11-16 media filters and HEPA bypass filters for finer particle removal; (2) UV-C lamps that neutralize mold and bacteria on coils and in ductwork; (3) energy-recovery ventilators (ERVs) that bring in fresh air while minimizing energy loss; (4) variable-speed humidifiers and dehumidifiers to maintain ideal 30-50 % relative humidity; and (5) electronic air cleaners and ionizers to capture smoke and microscopic allergens. Our comfort advisers can test your air, discuss concerns like allergies or asthma, and design a customized package.
How can I tell if my heating and cooling system is properly sized for my house?
Oversized units short-cycle, create temperature swings, and waste energy, while undersized equipment struggles to keep you comfortable on extreme days. Signs of a sizing issue include hot or cold spots, high humidity in summer, frequent on-off cycling, and unusually high utility bills. Our technicians perform a Manual J load calculation that factors in square footage, insulation levels, window types, sun exposure, and household occupancy. If your current unit is mis-sized, we’ll recommend right-sized, high-efficiency options and any ductwork modifications needed to distribute air evenly.
Are there energy-efficient heating and cooling systems that work well in Greenback’s climate?
Absolutely. Modern two-stage and variable-speed heat pumps (including dual-fuel systems paired with a gas furnace) deliver SEER2 ratings of 16–22 and work efficiently down to temperatures in the mid-teens. For homes relying on natural gas, 95–98 % AFUE modulating furnaces provide steady, even heat with minimal fuel waste. We also install smart thermostats, zoning controls, and high-R-value duct insulation to further cut energy use. Most high-efficiency equipment qualifies for federal tax credits and local utility rebates, which we help you claim.
Do you offer 24/7 emergency HVAC service in Greenback, and what does it include?
Yes. Heating or cooling failures rarely happen at convenient times, so our on-call technicians are available around the clock, weekends and holidays included. When you call, we dispatch a certified tech equipped with common replacement parts and diagnostic tools. We’ll quickly identify the issue, provide upfront pricing, and get your system running again—whether that involves replacing a capacitor at 2 a.m. or repairing a frozen refrigerant line on a Sunday afternoon. Emergency calls also receive a complimentary safety check to ensure no carbon monoxide leaks or electrical hazards are present.