Quality Workmanship
Quality Workmanship | Plumbing | Greenback
When Greenback homeowners think of dependable, long-lasting solutions, they think of HEP’s quality workmanship and unrivaled plumbing expertise. Our licensed technicians arrive on time, listen closely to your concerns, and treat your home with the same respect they give their own. From meticulous pipe installations to leak repairs that stay fixed, every detail is handled with precision and pride.
We back each service with clear, upfront pricing and a satisfaction guarantee, so you’ll never be left guessing about costs or results. Whether you need an emergency fix at 2 a.m. or a complete system upgrade, HEP delivers prompt response times, tidy work areas, and friendly guidance that makes the entire experience stress-free. Discover why neighbors throughout Greenback rely on us to keep their water flowing flawlessly—trust HEP for plumbing done right the first time.
FAQs
What plumbing services do you offer in Greenback?
We provide a full range of residential and light-commercial plumbing solutions, including leak detection and repair, drain cleaning, water-heater installation and repair (tankless and traditional), fixture replacements, sewer line inspection and replacement, sump pump and well-pump service, bathroom and kitchen remodel plumbing, and new construction rough-ins. If water runs through it, we can install, repair, or replace it.
Are your plumbers licensed, insured, and background-checked?
Yes. Every technician on our Greenback team holds a current Tennessee journeyman or master plumbing license, carries full liability and workers’-comp insurance, and passes an extensive background and drug screening. This protects your home and gives you peace of mind that only qualified, trustworthy professionals will be on your property.
Do you provide 24/7 emergency plumbing service in Greenback?
Absolutely. Burst pipes, backed-up sewer lines, and no-hot-water situations rarely happen during business hours. Our emergency dispatch is available 24 hours a day, 365 days a year. A live local representative answers your call, and a fully stocked service vehicle can usually be at your door in Greenback or the surrounding communities within 60 minutes.
How do you guarantee quality workmanship on every job?
We follow a strict five-step quality process: (1) perform a thorough diagnostic using video inspection and pressure testing; (2) explain all repair options and prices up-front; (3) use premium, code-approved materials from trusted brands; (4) have the lead technician double-check every connection before restoring water; and (5) back the work with a written one-year labor warranty (extended warranties on select products). In addition, supervisors randomly audit completed jobs each week to ensure our high standards are met.
What areas around Greenback do you service?
Along with the City of Greenback, we regularly serve clients in nearby communities such as Friendsville, Maryville, Vonore, Loudon, Tellico Village, and the greater Blount and Loudon County region. If you’re unsure whether your address is in our service zone, just give us a call—chances are we can get to you the same day.
How much will my plumbing repair cost and do you offer financing?
Because every job is unique, pricing is based on scope, materials, and accessibility. After the diagnostic, we present a flat-rate quote before any work begins, so you’ll never see surprise fees on your invoice. For larger projects—such as whole-house repiping, water-heater replacements, or bathroom remodels—we partner with reputable lenders to offer low-interest and no-interest financing options (subject to credit approval). Seniors, military members, and first responders also receive a 10% service discount.