Initial Inspection

HEPInitial Inspection

Initial Inspection | Main Line Issues | Plumbing | Greenback

When sudden slow drains, gurgling toilets, or unexplained wet spots have you worried, HEP’s initial inspection plumbing service in Greenback brings instant clarity—and relief. Our licensed technicians arrive with state-of-the-art cameras and locator equipment to map out every foot of your sewer lateral, pinpoint hidden breaks, and uncover the real source of main line issues before they become costly crises. You’ll see exactly what we see in real time, so every recommendation is transparent and informed.

From aging clay pipes invaded by roots to newer PVC crushed by shifting soil, no problem is too big or too small. We document each finding with high-resolution footage and a clear, itemized report, then walk you through practical repair options that fit your timeline and budget. With HEP, you get more than a diagnosis—you gain a trusted partner committed to restoring your home’s plumbing health and your peace of mind.

FAQs

What is an initial plumbing main line inspection and why is it important for my Greenback home?

An initial main line inspection is a comprehensive evaluation of the primary sewer pipe that carries wastewater from your house to the municipal system or septic tank. Using specialized cameras and diagnostic tools, we look for blockages, leaks, cracks, and other defects. Early detection helps prevent sewage backups, property damage, and expensive emergency repairs—issues that can be more common in Greenback’s mix of older and newer housing stock.

What are common warning signs that my main line might need an inspection?

Gurgling sounds in drains, frequent toilet clogs, multiple slow-draining fixtures, unexplained wet spots in the yard, and foul odors coming from floor drains are all red flags. If you notice any of these in your Greenback residence, scheduling an inspection quickly can keep a small problem from becoming a costly one.

How do you perform a main line inspection?

After locating a clean-out or creating a small access point, we insert a high-resolution, waterproof video camera into the main sewer line. The technician guides the camera through the pipe while recording footage and noting the distance to any defects. We also test flow rates and may run a dye test if contamination is suspected. You receive a digital video file, a written report, and professional recommendations the same day.

What types of problems can the inspection uncover?

Camera inspections reveal common Greenback issues such as tree-root intrusion, pipe sagging (bellies), corrosion in aging cast-iron or galvanized lines, joint misalignments, grease buildup, and foreign object blockages. Detecting these conditions early allows for targeted repairs like hydro-jetting, pipe-lining, or spot replacement instead of full excavation.

Will the inspection damage my landscaping or disrupt my household?

No. The process is non-invasive and typically takes 60–90 minutes. We access the main line through an existing clean-out or a small, temporary entry point that we seal afterward. There is no digging unless severe collapse is discovered and immediate repair is required. While the inspection is underway, you can continue normal water usage in most cases.

What happens if the inspection finds a serious issue?

If we identify a major defect—such as a collapsed pipe or extensive root intrusion—we’ll explain the problem using the video footage, outline repair options, and provide an upfront written estimate. Solutions can range from trenchless pipe-lining to traditional excavation, depending on the pipe material, location, and Greenback municipal codes. Our team can schedule repairs promptly, and we’ll help you understand financing options or potential insurance coverage.

HEP
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(423) 819-7773