Reliable Heat Repair
Reliable Heat Repair | Heat Repair | Heating and Air Conditioning | Greenback
When the chill creeps into your Greenback home, dependable heat repair from HEP Heating & Air is only a call away. Our certified technicians arrive promptly, pinpoint the problem with precision, and restore warmth before your coffee has time to cool. From worn‐out igniters to faulty thermostats, we carry the right parts on every truck, so most fixes happen in a single visit—saving you time, money, and goosebumps.
Customers choose us because we back every heat repair with upfront pricing, clear communication, and a satisfaction guarantee that’s as solid as our craftsmanship. Whether it’s midnight or the middle of a holiday weekend, our 24/7 emergency team is standing by to keep your family comfortable and safe. Schedule today and feel the HEP difference the next time your heater needs a hero.
FAQs
What types of heating systems do you repair in Greenback?
Our technicians are trained to diagnose and repair virtually every residential and light-commercial heating system found in Greenback, including gas and electric furnaces, heat pumps, ductless mini-splits, dual-fuel hybrids, packaged rooftop units, and high-efficiency boilers. No matter the brand or age, we keep OEM and universal replacement parts on our service vehicles so most fixes can be completed on the first visit.
How quickly can you respond to an emergency no-heat call?
We provide 24/7 emergency dispatch throughout Greenback and the surrounding Loudon and Blount County communities. Calls received before 10 p.m. are usually answered within 60–90 minutes, and after-hours or holiday calls are prioritized for families with no heat, elderly occupants, or small children. Our vans are GPS-routed from the technician closest to your address to minimize wait time.
What are common signs I need professional heat repair?
Warning signs include weak or no airflow, rooms that never reach the thermostat setpoint, unusual noises (clanging, squealing, rumbling), unexplained rises in utility bills, a furnace that cycles on and off rapidly, a yellow instead of blue burner flame, or frequent breaker trips. If you notice any of these symptoms, shut the system off and schedule service to avoid further damage or safety hazards such as carbon monoxide leaks.
How much does heat repair typically cost, and do you provide estimates?
Minor repairs like igniter replacement or thermostat recalibration can run $125–$250. More involved jobs—blower motor replacement, heat exchanger repair, or refrigerant recharge on a heat pump—range from $350 to $1,200. Before any work begins, we perform a diagnostic inspection for a flat fee, explain the problem, present all repair options with upfront, written pricing, and obtain your approval. There are never surprise fees, and we honor the quoted amount even if the job takes longer than expected.
Can you service heat pumps and dual-fuel systems common in East Tennessee?
Absolutely. Because Greenback’s climate often requires both heating and cooling in the same week, many homeowners rely on heat pumps or dual-fuel systems that switch between a heat pump and gas furnace. Our NATE-certified technicians are trained to troubleshoot defrost controls, reversing valves, auxiliary heat strips, and balance points to ensure your system runs efficiently in every season.
How can I prevent future breakdowns after my heat repair is completed?
The best protection is proactive maintenance. We recommend a professional tune-up every fall that includes cleaning burners and heat exchangers, tightening electrical connections, lubricating motors, testing safety controls, and verifying gas pressure or refrigerant charge. Our Greenback Comfort Club plan bundles this annual service with priority scheduling, 15 % repair discounts, and a one-year labor warranty extension, helping you avoid unexpected failures and lower your energy bills.