Personalized Service
Personalized Service | Electrical | Greenback
Need a ceiling fan installed before the Tennessee heat kicks in, or sparks tamed in an aging breaker box? HEP’s local pros arrive fast, greet you by name, and treat your home like their own—boot covers on, tool belts ready, smiles included. From farmhouse rewires to smart-home upgrades, we bring decades of electrical know-how to every corner of Greenback, backed by transparent quotes and a 100 % satisfaction promise.
What sets us apart is personalization. We listen first, craft a solution around your budget and lifestyle, then walk you through every switch, outlet, and surge protector we touch. With 24/7 emergency response, financing options, and a hometown team that answers the phone right here in Blount County, HEP turns daunting power problems into stress-free successes—so you can flip the switch with total confidence.
FAQs
What types of electrical services do you offer in Greenback?
We handle the full spectrum of residential and light-commercial electrical work in Greenback, including panel upgrades, whole-home rewiring, lighting design and installation, EV-charger circuits, surge protection, generator hookups, code corrections, and troubleshooting for flickering lights or tripped breakers. If you don’t see your project listed, just ask—our team customizes every job to your exact needs.
How do you personalize your electrical services for each customer?
Before any work begins, one of our licensed electricians meets with you on-site to discuss your goals, evaluate the existing wiring, and note lifestyle factors such as heavy appliance use or home-office power demand. We then create a written plan that specifies the ideal materials, load calculations, and fixture placement for your space. You approve the design and cost upfront, ensuring the final installation is tailored to your safety, efficiency, and aesthetics.
Are your electricians licensed, insured, and background-checked?
Yes. Every technician holds a Tennessee state journeyman or master electrician license, carries full general liability and workers’ compensation coverage, and passes annual background and drug screenings. These measures protect you and your property while ensuring all work complies with the latest National Electrical Code (NEC) and Greenback municipal requirements.
Do you provide 24/7 emergency electrical repairs in Greenback?
Absolutely. Power loss, burning smells, sparking outlets, or storm damage can’t wait. Our on-call team is available 24 hours a day, 365 days a year. We arrive with fully stocked service vans and diagnostic equipment to restore power or make safe temporary repairs within the same visit. Emergency rates are quoted before work begins so there are no surprises.
How soon can you schedule my project and how long will it take?
For most service calls and small projects, we can schedule within 24–48 hours. Larger jobs—such as whole-home rewires or panel replacements—are typically booked one to two weeks out, depending on permit lead times. Once on site, minor repairs often take under two hours, while major upgrades can span one to three days. We provide a detailed timeline with milestones so you know exactly what to expect.
Do you offer free estimates and upfront pricing?
Yes. Estimates are always free in the Greenback area. After evaluating your project, we present a fixed-price proposal that includes parts, labor, permits, and cleanup—no hidden fees. If additional issues arise once walls are opened, we stop work, explain the findings, and get your written approval before proceeding. Flexible financing options are also available for larger projects.