Prompt Service
Prompt Service | Electrical Repair | Electrical | Greenback
When lights flicker, outlets spark, or breakers refuse to reset, Greenback homeowners count on HEP’s prompt service electricians for swift solutions and lasting peace of mind. Our licensed, highly-trained team arrives with fully stocked vans, modern diagnostic tools, and a neighborly attitude that makes even the most stressful outage feel manageable. We respect your schedule, protect your property, and explain every option in plain language so you always stay in control of your home’s power.
Whether you need an urgent electrical repair after a late-night storm or a careful rewiring to accommodate new appliances, HEP delivers workmanship you can trust—backed by transparent pricing and a 100% satisfaction guarantee. Call us today, and let the local experts keep your lights bright, your circuits safe, and your life powered up.
FAQs
What types of electrical repairs do you handle in Greenback?
Our team is equipped to tackle almost any residential or light-commercial electrical issue you may encounter in Greenback. This includes troubleshooting power outages, replacing faulty breakers, repairing or installing outlets and switches, fixing flickering or dimming lights, repairing damaged wiring, restoring GFCI/AFCI protection, ceiling-fan repairs, appliance circuits, and more. If you’re unsure whether we service a particular problem, just give us a call—chances are we do.
How fast can your technicians arrive for emergency electrical repairs?
Because we’re a locally based service with on-call crews stationed near Greenback, we can typically arrive within 60–90 minutes for true electrical emergencies. For non-emergency service calls, we offer same-day and next-day appointment windows designed around your schedule. When you call, our dispatcher will provide an exact ETA based on current workload and traffic conditions.
Are your electricians licensed and insured in Tennessee?
Yes. Every field technician holds a current Tennessee electrical contractor license or journeyman license, and we carry full general liability and workers’ compensation insurance. Our licensing ensures all work meets the National Electrical Code (NEC) as adopted by the State of Tennessee and the City of Greenback, protecting both your property and your peace of mind.
How much will my electrical repair cost? Do you provide estimates?
We provide upfront, written estimates after a thorough onsite assessment. For common repairs we can often quote flat-rate pricing so you know the exact cost before any work begins. More complex jobs—such as sub-panel installations or whole-home rewiring—are quoted item by item to ensure transparency. Estimates are free with approved repairs, and we’ll explain every line so you understand what you’re paying for. No surprise charges—ever.
Can you help me upgrade my electrical panel or wiring to meet current codes?
Absolutely. Older homes in Greenback often have undersized panels, aluminum branch circuits, or knob-and-tube wiring that can’t safely handle modern loads. We inspect your existing system, calculate present and future load requirements, and recommend code-compliant upgrades such as 200-amp service panels, dedicated circuits, whole-home surge protection, or copper rewiring. All permits and inspections are handled by our team to ensure a smooth, hassle-free process.
What should I do while waiting for your electrician during an electrical emergency?
If you smell burning, see smoke, or notice sparking, turn off the main breaker if it’s safe to do so and evacuate everyone from the affected area. Never use water on electrical fires—use a Class C fire extinguisher if available. Unplug sensitive electronics to avoid damage from surges. Keep all pets and children away from the problem area and avoid touching metal surfaces or exposed wires. Our technician will arrive quickly to diagnose and fix the issue.