Customer Satisfaction

HEPCustomer Satisfaction

Customer Satisfaction | Toilet Upgrades and Replacements | Plumbing | Graysville

From vintage farmhouses on Dayton Avenue to newly built lake-view homes, Graysville residents count on HEP for fast, courteous plumbing solutions that keep bathrooms running smoothly. Our licensed pros arrive on time, protect your floors with clean drop cloths, and explain every option before work begins—because your comfort and confidence matter as much to us as flawless workmanship.

Whether you’re dreaming of a sleek, water-saving upgrade or your old commode has finally called it quits, our team specializes in toilet upgrades and replacements that match your style, budget, and environmental goals. Expect whisper-quiet flush technology, lower utility bills, and a spotless workspace when we leave. Call today and discover why neighbors across Rhea County say, “Happy HEP, happy home!”

FAQs

How can I tell if it’s time to replace my current toilet?

Common signs include frequent clogs, visible cracks, wobbling at the base, continuously running water, rising water bills, and outdated 3.5-gallon-per-flush models. If your toilet shows two or more of these issues, replacement is usually more cost-effective than repeated repairs.

What upgrade options do you offer for homeowners in Graysville?

We install WaterSense-certified high-efficiency toilets (1.28 gpf or less), chair-height/comfort-height models, compact elongated bowls for small bathrooms, dual-flush units, and smart toilets with bidet seats and touch-free flushing. Our technicians can bring sample catalogs to your home and help you compare styles, colors, rough-in sizes, and flushing technologies that meet Alabama plumbing codes.

How long does a typical toilet replacement take and what’s involved?

A standard replacement in Graysville usually takes 1.5–2 hours. We shut off and drain the old unit, remove and dispose of it, inspect and clean the flange, install a new wax or rubber seal, set and level the new toilet, connect the supply line, test for leaks, and haul away all debris. If the flange or subfloor needs repair, we’ll show you the issue and quote any additional time before proceeding.

Will upgrading really lower my water bill?

Yes. Switching from a pre-1994 3.5 gpf toilet to a 1.28 gpf WaterSense model can save about 16,000 gallons per year for a family of four—roughly $100–$140 annually on Graysville Water Works rates. Dual-flush models provide even greater savings for liquid waste flushes (around 0.8 gpf).

Do you handle removal and environmentally responsible disposal of the old toilet?

Absolutely. The service includes disconnecting, removal, and disposal. Porcelain tanks and bowls are transported to a local recycling facility where they’re crushed for use in roadbed and concrete backfill, keeping bulky waste out of Walker County landfills.

How much does a toilet upgrade cost and do you offer free estimates or financing?

Most standard replacements in Graysville range from $425 to $950, including the new WaterSense toilet, parts, labor, and disposal. Smart or luxury bidet units can run $1,200–$3,000 installed. We provide free on-site estimates, transparent itemized quotes, and options for 6- or 12-month interest-free financing through Synchrony Home Projects for qualified homeowners.

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(423) 819-7773