Comprehensive Maintenance Services
Comprehensive Maintenance Services | Generators | Electrical | Grandview
When the lights go out in Grandview, peace of mind comes from knowing your power backup is ready to roar. HEP’s licensed electricians specialize in maintaining and repairing residential and commercial generators, combining precision diagnostics with genuine parts to maximize reliability. From routine oil changes and coolant checks to full load-bank testing, we keep every component humming so you never miss a beat—no matter what the weather has in store.
Our comprehensive maintenance plans are tailored to the unique demands of Grandview’s climate and local codes, offering priority scheduling, 24/7 emergency response, and transparent, upfront pricing. Whether you need a one-time tune-up or year-round protection, trust HEP to safeguard your investment, extend equipment life, and ensure seamless power at the flip of a switch. Call today and let our team take the worry out of owning generators.
FAQs
What kinds of generators do you service in Grandview?
Our technicians are factory-trained to maintain and repair virtually every type of generator found in Grandview—residential standby units, commercial and industrial diesel sets, natural-gas and propane models, portable generators, and systems paired with automatic transfer switches (ATS). Whether your equipment is a small 8 kW home backup unit or a 2 MW prime-power diesel engine, we have the diagnostic tools, OEM parts, and expertise to keep it running reliably.
How often should my generator be serviced?
Most manufacturers recommend a full preventive maintenance visit at least once a year or every 100–200 operating hours, whichever comes first. For critical-load or high-use commercial units, quarterly inspections with an annual major service are advised. We customize a maintenance schedule based on run-time logs, application (standby vs. prime power), fuel type, and local Grandview operating conditions—ensuring maximum uptime without unnecessary downtime.
What is included in your comprehensive generator maintenance plan?
Our plan is a turnkey program that covers: • Complete visual and mechanical inspection • Oil, coolant, and fuel filter changes using OEM-approved consumables • Fluid sampling and lab analysis to catch early signs of contamination or wear • Battery load testing, cable cleaning, and charger verification • ATS and control-panel diagnostics, firmware updates, and alarm history review • Load-bank testing to validate real-world performance and burn off wet-stacking deposits • Fuel polishing and tank inspections for diesel units • Detailed digital service reports with recommendations and code-compliance notes
Do you provide 24/7 emergency repairs if my generator fails?
Yes. We maintain a staffed on-call team 24 hours a day, 365 days a year. When you call our emergency line, a licensed technician is dispatched from our Grandview service hub—usually arriving within two hours—with a fully stocked service vehicle capable of resolving most issues on the first visit. Priority response is automatically included for customers enrolled in our maintenance plan.
Will routine maintenance affect my generator’s warranty or insurance coverage?
Proper maintenance actually protects your warranty and liability coverage. We follow each manufacturer’s published service intervals and use genuine or approved parts, so your warranty remains intact. After every visit you receive a timestamped digital report you can forward to equipment insurers or auditors, demonstrating NFPA 110, NEC, and local Grandview code compliance.
How do I schedule service, and which areas of Grandview do you cover?
Scheduling is easy: call our office, use the online booking form, or email our dispatch desk. We serve the entire Grandview area, including Town Square, Meadowbrook, Riverside Park’s industrial corridor, and surrounding ZIP codes. Appointments are available Monday–Saturday, with same-week slots for routine maintenance and immediate dispatch for emergencies.