Burst Pipes
Burst Pipes | Emergency Plumbing | Plumbing | Georgetown
When a frozen night or an accidental nail sends water gushing through your Georgetown walls, HEP is the rapid-response team you can count on. Our licensed specialists arrive fast, isolate the break, and restore flow before soaked drywall or swollen floorboards have a chance to ruin your day. We travel with fully stocked vans, high-powered extraction gear, and the know-how to repair copper, PEX, or PVC on the spot—all while keeping you informed and relaxed.
Because a burst pipe never checks the clock, our 24/7 emergency plumbing service is always one call away. From historic homes on the Square to new builds off Williams Drive, we handle insurance documentation, pressure-testing, and clean-up with the same neighborly care that’s defined HEP for years. Stop the damage, save your valuables, and get back to normal faster—trust the local pros who make emergencies feel easy.
FAQs
What should I do immediately when I discover a burst pipe in my Georgetown home?
First, shut off your home’s main water valve—usually located where the supply line enters the house or near the water meter—to stop the flow of water. If the leak is near electrical outlets or appliances, switch off power at the breaker panel for safety. Next, open cold‐water taps to relieve remaining pressure in the pipes, lay towels or buckets to contain water, and call our 24/7 emergency line. While you wait for our licensed plumber (typically under 60 minutes within Georgetown city limits), move valuables to a dry area and photograph the damage for insurance documentation.
How quickly can your emergency plumbers arrive in Georgetown?
Because we keep crews on rotating standby throughout Williamson County, our average on‐site response time inside Georgetown is 45–60 minutes after your call, day or night, weekends and holidays included. Traffic on I-35 or TX-29 can occasionally extend this window, but we’ll give you a live GPS ETA and updates until the technician reaches your door.
Will my homeowner’s insurance cover the cost of repairing a burst pipe?
In most cases, standard homeowner policies cover sudden, accidental water damage from a burst pipe (dry-wall, flooring, and personal property) as well as the access costs a plumber incurs to reach the broken section. The pipe repair itself may be excluded. Coverage varies by carrier, so we provide detailed invoices, photos, and moisture readings to support your claim. Upon request, we’ll speak directly with your adjuster and offer direct-bill options to minimize out-of-pocket expenses.
How do freezing temperatures in Georgetown contribute to burst pipes, and how can I prevent them?
Though Central Texas winters are mild, the occasional hard freeze—like the February 2021 storm—can cause water inside exposed or poorly insulated lines to freeze, expand, and rupture the pipe wall. To reduce risk: (1) Insulate attic, crawl-space, and exterior wall pipes with foam sleeves. (2) Disconnect and drain garden hoses; install freeze-proof hose bibs. (3) When temps drop below 28 °F, let faucets drip and open cabinet doors to circulate warm air around supply lines. (4) Consider installing a smart leak detector that shuts off water automatically. We offer complimentary winterization inspections for Georgetown residents each fall.
Can a small leak wait, or will it turn into a burst pipe?
Even pinhole leaks indicate corrosion or stress in the line and can escalate quickly—especially in older Georgetown neighborhoods with original copper or galvanized plumbing. Water pressure, temperature swings, and mineral buildup can transform a tiny seep into a full rupture without warning. Additionally, slow leaks foster mold growth within 24–48 hours. We recommend scheduling a same-day appointment; our team can often repair minor leaks on the spot with a permanent fix, saving you from a costly emergency call later.
What does your emergency burst-pipe service include and how much does it cost?
Our service covers: on-site assessment, pipe isolation and shutoff, same-day repair or temporary bypass, water extraction with commercial-grade vacs, moisture mapping, and a written report for insurance. Pricing starts at $129 for dispatch and diagnosis, then a flat rate based on pipe material and location—no after-hours surcharges. Before work begins, you’ll receive an upfront quote in writing. We honor discounts for seniors, military, and first responders in Georgetown, and we back every repair with a 2-year parts-and-labor warranty.