Customer Satisfaction
Customer Satisfaction | Electric Panel Upgrades | Electrical | Georgetown
When the lights flicker or breakers trip at the worst possible moment, Georgetown homeowners turn to HEP for reliable solutions that put safety first. Our licensed electricians specialize in electric panel upgrades that match today’s power-hungry lifestyles—whether you’re adding an EV charger, a home office, or the latest smart-home tech. We arrive on time, explain every step in plain language, and back our work with industry-leading warranties, so you can feel confident your family and investment are protected.
From the first phone call to the final inspection, your satisfaction drives everything we do. We offer transparent, up-front pricing, tidy job sites, and respectful service that has earned us hundreds of five-star reviews throughout Georgetown. Choose HEP for electric panel upgrades and experience the smooth, stress-free project you deserve—complete with a safer, more efficient electrical system that’s ready for the future.
FAQs
Why should I consider upgrading my electrical panel in my Georgetown home?
Older panels (especially those rated at 60–100 amps or manufactured before 1990) were never designed to handle today’s power demands. Upgrading to a modern 200-amp panel increases available capacity for high-draw appliances, eliminates overloaded circuits, reduces fire risk, and ensures your home meets current National Electrical Code (NEC) standards. It also adds resale value because buyers and insurance companies view a new panel as a major safety improvement.
What signs indicate my current panel is outdated or unsafe?
Common red flags include frequent breaker trips, flickering lights, warm or buzzing breaker slots, melted insulation, scorch marks, burned smells, reliance on multiple power strips, or the presence of recalled brands such as Federal Pacific or Zinsco. If you plan to add EV chargers, hot tubs, solar, or major kitchen appliances, your existing panel may not have enough capacity even if it seems to work fine today.
What is your upgrade process and how long will it take?
1) We start with a free on-site evaluation to survey load requirements and locate service entrances. 2) Our team prepares a detailed proposal and submits any permit applications to the City of Georgetown. 3) On installation day we shut down power, remove the old panel, upgrade the service entrance cable and grounding system if needed, and install the new panel and breakers. 4) We restore power and test every circuit. 5) A city inspector reviews the work (usually within 24–48 hours). The actual installation typically takes 6–8 hours; total project timeline, including permitting and inspection, runs 5–10 business days.
Do I need permits or inspections, and will you handle them?
Yes. Georgetown and Williamson County both require an electrical permit and final inspection for any service equipment replacement. We handle the entire permitting process—including drawings, scheduling, and inspector coordination—so you don’t have to navigate the paperwork. All fees are itemized upfront in your quote.
How much does an electric panel upgrade cost, and what affects the price?
Typical 200-amp main service panel replacements in Georgetown fall between $2,500 and $4,500. Variables include panel amperage, number of circuits, meter base or service mast replacement, distance to utility connection, condition of existing wiring, surge protection add-ons, and any drywall/finish repairs. After our site evaluation you receive a fixed-price proposal so there are no surprises.
What warranties and customer-satisfaction guarantees do you provide?
Every panel upgrade carries a 5-year workmanship warranty, plus the manufacturer’s 10-year parts warranty. We guarantee all installations will pass city inspection the first time; if not, we cover any corrective costs. Our Satisfaction Promise means you don’t pay the final balance until you confirm the work area is clean, labeled, and fully operational. Follow-up support is available 24/7, and we offer a complimentary annual panel check during the first two years.