Plumbing Services

HEPPlumbing Services

Plumbing Services | Plumbing | Friendsville

When a burst pipe interrupts your morning in Friendsville or a slow leak keeps you up at night, HEP’s seasoned team arrives fast with the right tools, genuine courtesy, and decades of combined experience in plumbing. We diagnose issues on the spot, explain your options in plain language, and get water flowing smoothly again—often during the very first visit.

From water-heater tune-ups to drain cleaning, fixture upgrades, and whole-home repipes, our licensed technicians treat every home as if it were their own. Because we’re local, we know the quirks of Friendsville’s water lines and building codes, so you can count on repairs that last and installations that meet or exceed all regulations.

Need help right now or just planning ahead? Call or click to schedule an appointment, and discover why neighbors across Blount County trust HEP for honest pricing, 24/7 emergency response, and craftsmanship that stands the test of time. When it comes to plumbing, we keep Friendsville flowing.

FAQs

What plumbing services do you offer in Friendsville?

We handle the full spectrum of residential and light–commercial plumbing needs in Friendsville, including leak detection and repair, water-heater installation and maintenance, drain cleaning, sewer line inspections and replacements, fixture installations (toilets, faucets, garbage disposals), water-pressure troubleshooting, repiping, and preventive maintenance plans. If it moves water or gas in your home or small business, our licensed plumbers can install, repair, or replace it.

Do you provide 24/7 emergency plumbing service?

Yes. Plumbing emergencies rarely wait for business hours, so our team is on call 24 hours a day, 7 days a week—even on holidays. A live dispatcher answers your call, gathers key information, and immediately routes the nearest on-duty technician to your Friendsville address. Typical emergencies we resolve after hours include burst pipes, major leaks, sewage backups, water-heater failures, and gas leaks.

How quickly can you arrive for an emergency call in Friendsville?

Because we stage fully stocked service vans throughout Blount County, our average response time inside Friendsville city limits is 45 minutes or less. In severe weather or during periods of high demand we will give you a realistic ETA when you call and keep you updated en route. The technician will arrive with most common repair parts on board, minimizing trips back to the warehouse and getting your system up and running faster.

Are your plumbers licensed and insured?

Absolutely. Every field technician holds a Tennessee Journeyman or Master Plumber license and undergoes continuing education on code updates and best safety practices. We carry general liability insurance and workers’ compensation that exceed state minimums, protecting you and your property during every job. Copies of licenses and insurance certificates are available upon request.

Do you offer free estimates and upfront pricing?

Yes. For non-emergency projects such as fixture upgrades, water-heater replacements, or repiping, we provide free on-site evaluations and written estimates outlining labor, materials, and any permit fees. For repairs, the technician diagnoses the problem first, then gives you a flat, upfront price before any work begins—no surprises, no hidden fees, and no hourly charges that keep the meter running.

What guarantees or warranties come with your work?

All workmanship is backed by a one-year labor warranty, and many products we install carry manufacturer warranties of 2–10 years or longer. If a repair we performed fails within the warranty period, we will return and fix it at no additional cost. Additionally, we stand behind our transparent service: if you’re not completely satisfied, we’ll make it right or refund your service fee in accordance with our 100% satisfaction guarantee.

HEP
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(423) 819-7773