Smart Control Systems
Smart Control Systems | Generators | Electrical | Friendsville
In Friendsville, HEP’s Smart Control Systems Electrical keeps the lights on, the data flowing, and the comfort steady with state-of-the-art generators woven into an intuitive automation platform. From seamless automatic transfer switches to remote performance dashboards you can check on your phone, every component is engineered for instant response when the grid falters. The result is whisper-quiet resilience that protects homes, farms, and growing businesses without a second of guesswork.
Backed by 24/7 monitoring and a local crew that knows the region’s weather quirks, HEP tailors each installation for maximum efficiency and minimal maintenance. Whether you’re safeguarding refrigerated inventory, powering medical equipment, or just making sure movie night isn’t interrupted, you’ll get a customized solution and the peace of mind that comes with hometown service—today, tomorrow, and every storm in between.
FAQs
What types of smart control systems for generators do you offer in Friendsville?
We supply and install a full range of digital generator control panels, automatic transfer switch (ATS) controllers, and cloud-connected monitoring modules. Depending on the size and application of your generator, you can choose basic auto-start/auto-stop controllers, advanced paralleling controls for multiple-set operation, or hybrid controllers that manage solar-battery-diesel micro-grids. All products are UL-listed, programmed in-house, and optimized for the regional electrical codes followed in Friendsville and the surrounding Blount County area.
How do smart generator controls improve reliability and efficiency?
Smart controls constantly monitor voltage, frequency, oil pressure, coolant temperature, and fuel levels. If any parameter drifts outside the safe range, the controller starts, stops, or derates the generator automatically to prevent damage. Load-sensing algorithms only run the engine when power is needed, which reduces fuel consumption by up to 25 %. The system also performs automatic exercise cycles at off-peak hours to keep the engine lubricated and ready for an outage, eliminating the forgotten-maintenance problems common with manual setups.
Can your smart controls be retrofitted to my existing standby generator?
Yes. Most modern diesel, natural-gas, and propane generators can be upgraded because the smart controller replaces the original analog panel and reuses the same engine sensors. During a site visit, our technicians verify compatibility, install new wiring harnesses, and commission the software so that the unit recognizes your generator’s speed governor and AVR style. In many cases, a retrofit costs 40–60 % less than buying a new generator while delivering the same advanced functionality.
What remote monitoring and management options are available?
Every controller we install ships with an embedded 4G/LTE modem and Ethernet port. Through our secure web portal or mobile app, you can view live kW output, fuel percentage, maintenance alerts, and event logs. You may also start or stop the generator remotely, schedule exercise runs, and receive SMS/email notifications during grid outages. For facilities that require SCADA integration, the controllers support Modbus TCP/RTU, SNMP, and DNP3 protocols so your building automation system can poll data in real time.
What is the typical installation timeline for a smart control system in Friendsville?
A straightforward residential or light-commercial retrofit is usually completed in one day: two to three hours for panel replacement, two hours for wiring checks, and another hour for programming and test run. Larger projects involving multiple generators or custom paralleling switchgear can span three to five days, including factory acceptance testing and load-bank verification. We handle all permitting with the City of Friendsville and coordinate inspections with the local electrical authority to ensure your system is on line as quickly as possible.
Do you provide ongoing maintenance and support after installation?
Absolutely. Our service packages include quarterly remote health checks, annual on-site inspections, firmware updates, and 24/7 emergency response. If your controller detects a fault, our technicians can often diagnose it remotely and walk you through minor fixes; if a site visit is required, we stock most replacement parts locally so downtime is minimal. We also offer operator training sessions so your staff understands how to interpret alarms, run manual tests, and export data for compliance reporting.