- HEP
- Legacy Of Excellence
Legacy Of Excellence
Legacy Of Excellence | Electrical | Friendsville
For decades, HEP has been the name Friendsville trusts when the lights flicker, the outlets fail, or big dreams call for a brand-new panel. Our legacy of excellence isn’t just about wires and breakers—it’s about showing up on time, respecting every home as if it were our own, and delivering craftsmanship that lasts longer than the stories told over a front-porch swing. When neighbors speak of reliable electrical solutions, they speak of HEP.
From seamless service calls to whole-home safety upgrades, we blend hometown courtesy with the latest industry know-how. Whether you’re modernizing a historic farmhouse or safeguarding a new build, our licensed technicians bring clarity, confidence, and a spark of friendly energy to every project. Discover how easy powerful peace of mind can be—let HEP keep Friendsville glowing.
FAQs
What electrical services does Legacy of Excellence Electrical provide in Friendsville?
We cover the full spectrum of residential and light-commercial electrical needs, including new construction wiring, panel upgrades, indoor and outdoor lighting installation, EV-charger setups, surge protection, and troubleshooting/repair of outlets, switches, circuits, and appliances. If you have a unique project, our master electrician will be happy to visit your site, evaluate the scope, and design a custom solution.
Are you licensed, bonded, and insured to work in Friendsville and the surrounding counties?
Yes. Legacy of Excellence Electrical holds a Tennessee Electrical Contractor’s License (#XXXXXX) and maintains full general liability and workers’-compensation coverage. We are also bonded for projects that require it. Copies of all credentials can be supplied upon request, giving you complete peace of mind that your job meets state and local code requirements.
How soon can you respond to an electrical emergency?
We offer 24/7 emergency dispatch within a 25-mile radius of Friendsville. A technician is typically on site within 60–90 minutes for critical issues such as power loss, burning smells, sparking outlets, or storm damage. Our fully stocked service vans carry common parts, allowing most emergencies to be resolved in a single visit.
Do you provide written estimates and warranties on your work?
Absolutely. After our free on-site assessment, we deliver a transparent, itemized estimate that details labor, materials, and any permit fees—so there are no surprises. All workmanship is backed by a 2-year labor warranty, and most fixtures and components are covered by manufacturer warranties of 1–10 years, depending on the product selected.
What areas besides Friendsville do you serve?
While Friendsville is our home base, we regularly serve customers throughout Blount, Loudon, and Knox counties, including Louisville, Maryville, Lenoir City, and West Knoxville. If you’re outside this perimeter, call us with your location; we can often accommodate or recommend a trusted partner electrician nearby.
How do I schedule a service call or consultation?
You can book in three convenient ways: (1) Call our office at 865-555-0199 Monday–Friday, 7 a.m.–6 p.m.; (2) use the online scheduler on our website, which lets you choose preferred dates and times; or (3) email [email protected] with a brief description of your project. Once scheduled, you’ll receive a confirmation email and a text reminder the day before your appointment.