- HEP
- Experienced Team
Experienced Team
Experienced Team | Commercial Plumbing | Plumbing | Friendsville
From restaurants on Highway 321 to manufacturing floors near Fort Loudoun Lake, Friendsville businesses count on HEP’s experienced team to keep water flowing and downtime to a minimum. Our licensed technicians bring decades of know-how, bucket-loads of technology, and a knack for problem-solving that turns leaky nightmares into one-and-done fixes. Whether you’re expanding a retail space, outfitting a new build, or chasing energy-efficient upgrades, we design, install, and maintain systems that meet code, stay on budget, and stand up to daily demand.
Because “good enough” never is, we back every commercial plumbing project with 24/7 emergency response, detailed reporting, and the courtesy you’d expect from a neighbor. Schedule an on-site assessment today and see why so many Friendsville property owners put their reputation—and their pipes—in the hands of HEP.
FAQs
What types of commercial properties do you service in Friendsville?
Our experienced plumbing team handles the full spectrum of commercial properties in Friendsville, including offices, retail stores, restaurants, manufacturing facilities, warehouses, healthcare clinics, schools, and multi-tenant buildings. Whether you have a single-tenant space that needs a quick fixture replacement or a large industrial complex requiring comprehensive piping work, we have the tools, training, and manpower to complete the job safely and efficiently.
Do you provide 24/7 emergency plumbing services for businesses?
Yes. Commercial plumbing issues don’t keep business hours, so neither do we. Our technicians are on call around the clock, 365 days a year. If you experience a burst pipe, sewer backup, gas leak, or any other urgent problem, simply call our emergency line. A certified plumber will be dispatched immediately with fully stocked service vehicles to stabilize the situation, perform repairs, and help you get back to normal operations as quickly as possible.
How do you minimize downtime for my business during repairs or installations?
We understand that every minute of downtime can cost your business money. Before starting any project, we meet with your staff to learn production schedules, peak traffic periods, and critical system dependencies. We then create a tailored work plan that may include after-hours service, phased repairs, or temporary water rerouting to keep essential fixtures online. Our warehouse on wheels approach—carrying most parts and equipment with us—further reduces delays and repeat visits.
Are your plumbers licensed, insured, and OSHA compliant?
Absolutely. All of our commercial plumbers hold current Tennessee journeyman or master plumbing licenses, maintain up-to-date OSHA safety certifications, and undergo background checks and drug screening. We carry full general liability and workers’ compensation insurance, so you’re protected from any job-site incidents. Safety meetings and continuing education classes are mandatory for every team member to ensure compliance with the latest codes and regulations.
Can you help my business with preventative maintenance and plumbing inspections?
Yes. We offer customizable maintenance plans that include scheduled inspections, water pressure testing, drain line camera scoping, backflow prevention device certification, water heater flushing, and more. Routine servicing catches minor issues—such as slow drains, small leaks, and worn valves—before they escalate into disruptive, costly emergencies. After each visit, you’ll receive a detailed digital report outlining findings, recommended repairs, and budget estimates so you can plan proactively.
How quickly can I get a quote and start a project?
For most standard repairs or small installations, we can provide on-site estimates the same day you call, often within a couple of hours. For larger projects—such as full build-outs, complex re-piping, or grease interceptor installations—we schedule a free consultation, review any architectural plans, and deliver a written proposal within 24–48 hours. Once approved, we can typically mobilize our crew and acquire permits within 1–3 business days, depending on material availability and municipal processing times.