Power Solutions
Power Solutions | Generators | Electrical | Fayetteville
When storms roll through Fayetteville or the grid simply can’t keep up, HEP’s Power Solutions Electrical keeps your home or business brilliantly lit and fully powered. Our expertly trained, licensed electricians size, install, and maintain reliable generators that start automatically the second an outage strikes, protecting everything from sensitive electronics to the food in your fridge. With transparent pricing, flexible financing, and 24/7 emergency service, we make energy independence easy and affordable for every neighbor in the River City.
From compact residential units to heavy-duty commercial systems, we partner with leading manufacturers to match the perfect backup power source to your exact needs. Enjoy seamless performance, quiet operation, and smart monitoring you can track right from your phone—all backed by HEP’s rock-solid warranties and courteous, on-time technicians. Take control of your power today; schedule a free on-site assessment and discover why Fayetteville trusts us to keep life moving when the lights go out.
FAQs
Why should I install a standby generator in Fayetteville?
Fayetteville experiences a mix of severe thunderstorms, occasional ice storms, and hurricane-related outages that can leave neighborhoods without power for hours—or even days. A permanently installed generator automatically supplies electricity seconds after an outage, keeping critical systems such as HVAC, refrigeration, medical equipment, and security devices running. Beyond comfort and safety, a generator can prevent costly losses from spoiled food, frozen pipes, and business downtime.
What size generator do I need for my home or business?
Proper sizing depends on the total running wattage of the appliances and systems you want to power. For most homes in Fayetteville, an 11–22 kW air-cooled generator handles essentials like lights, refrigerator, well pump, and a 3-ton heat pump. Larger residences or small businesses with three-phase service may require a 22–48 kW liquid-cooled unit. Our technicians perform a free load analysis, considering starting (surge) currents, to recommend a model that balances performance with fuel efficiency.
How does the installation process work, and do I need permits?
We handle the entire turnkey installation: (1) site assessment and load calculation, (2) selection of generator, automatic transfer switch, and fuel source (natural gas or propane), (3) submission of electrical and mechanical permit applications to the City of Fayetteville and Cumberland County, (4) concrete pad preparation, wiring, and gas plumbing, (5) inspection coordination, and (6) startup and customer orientation. Because generators tie into your electrical and gas systems, local code requires licensed contractors and final inspections before activation.
What maintenance do generators require, and do you offer service plans?
Standby generators run a weekly self-test but still need professional care to stay warranty-compliant. Typical annual service includes oil and filter change, spark-plug replacement, valve clearance check, firmware update, battery load test, and inspection of the transfer switch. We provide tiered maintenance plans—Basic, Preferred, and Priority—that cover all factory-recommended tasks, 24/7 remote monitoring, and discounted emergency calls, ensuring your unit is ready for Fayetteville’s next storm season.
How quickly will the generator restore power during an outage?
With an automatic transfer switch, the generator senses line loss within a fraction of a second, starts up, stabilizes voltage and frequency, and transfers the load—typically in 10–15 seconds. When utility service is restored, the switch re-transfers power back to the grid and cools the generator down before shutting off, all without customer intervention.
Are financing options or rebates available for generator installations in Fayetteville?
Yes. We partner with several lenders that offer 0% APR promotional financing for up to 18 months or low-interest terms up to 10 years, subject to credit approval. Duke Energy Progress customers may also qualify for rebates on smart transfer switches that support grid management. Additionally, homeowners who bundle a generator with a new HVAC system or solar battery storage may benefit from federal tax incentives; consult your tax professional for eligibility.