- HEP
- Electrical Generators
Electrical Generators
Electrical Generators | Generators | Electrical | Fayetteville
Whether you’re safeguarding your Fayetteville business from unexpected outages or looking to keep family routines running smoothly during storm season, HEP brings you dependable power solutions through top-tier generators. Our seasoned electricians handle everything—from load assessment and precise installation to routine maintenance—so you can relax knowing lights, HVAC systems, and critical devices will click on the moment the grid goes off.
Locally rooted and customer-driven, we pair national-brand equipment with small-town service values. That means transparent quotes, courteous scheduling, and 24/7 emergency support from technicians who arrive ready to work, not upsell. Choose HEP for generators that are built to last and backed by a team committed to keeping Fayetteville powered up, productive, and comfortable year-round.
FAQs
What types of generators do you offer for homes and businesses in Fayetteville?
We supply and install a full range of standby and portable generators, including natural-gas, propane, and diesel models from leading manufacturers such as Generac, Kohler, Briggs & Stratton, and Cummins. For residential customers, we typically recommend air-cooled units from 10 kW to 26 kW, while commercial and industrial clients may need liquid-cooled systems ranging from 30 kW to 500 kW or more, depending on load requirements.
How do I determine the right generator size for my property?
Proper sizing starts with a load calculation. Our technicians visit your Fayetteville site, list all critical appliances and equipment, measure starting and running wattage, and factor in future expansion. For homes, HVAC systems, refrigerators, medical devices, and sump pumps are key considerations. For businesses, we evaluate lighting, servers, refrigeration, machinery, and safety systems. Once total running and surge watts are known, we recommend a generator with at least a 15% safety margin to handle inrush currents and allow for growth.
Do you handle the entire installation process, including permits and fuel hookups?
Yes. Our turnkey service includes site assessment, concrete pad or mounting preparation, local permitting with the City of Fayetteville or Cumberland County, electrical wiring, ATS (automatic transfer switch) integration, and coordination with your gas company or fuel supplier for new lines or tank installations. We also perform start-up testing, code inspections, and user orientation so you have a hassle-free experience.
How often should my generator be serviced, and what does maintenance involve?
For most standby units, we recommend semi-annual maintenance in Fayetteville’s climate. Each visit includes an oil and filter change, spark-plug check, battery load test, coolant and belt inspection (for liquid-cooled models), fuel system cleaning, firmware updates, and a full transfer-of-load test. Portable generators should be serviced every 100 operating hours or annually, whichever comes first. Regular maintenance preserves your warranty, reduces breakdowns, and ensures reliable start-up during storms or power outages.
Can a generator add value to my Fayetteville home or business?
Absolutely. A professionally installed standby generator can raise property value by up to 5%, according to real-estate studies, because it offers peace of mind and continuous operation during outages. Businesses benefit from minimized downtime, protected inventory, and enhanced customer trust, often seeing a quick return on investment through avoided losses and lower insurance premiums.
What financing or incentive options are available for generator purchases?
We partner with several lenders to offer 0% APR promotional financing for 6–18 months or low-interest plans up to 120 months, subject to credit approval. Fayetteville Public Works Commission (PWC) and Duke Energy Progress occasionally provide rebates for demand-response compatible units. There may also be federal tax incentives for certain commercial installations that meet energy-resiliency criteria. Our staff will help you identify and apply for any applicable programs to make your generator investment more affordable.