Customer Satisfaction
Customer Satisfaction | Garbage Disposal Repair | Plumbing | Fayetteville
When your kitchen sink suddenly growls, grinds, or grinds to a halt, HEP’s licensed pros are already on the way with the tools and know-how to tame the mess. Fayetteville homeowners count on us for prompt, honest service that puts your schedule first—no more waiting around or guessing at hidden fees. Our technicians diagnose problems fast, explain every option in plain English, and treat your home with the same care they’d give their own.
From jammed blades to mystery leaks, garbage disposal repair is our specialty, backed by a rock-solid 100% Satisfaction Guarantee. We arrive fully stocked to complete most fixes in a single visit, and if a full replacement makes more sense, we’ll install the perfect unit on the spot. Day or night, weekends or holidays, one call to HEP turns kitchen chaos into smooth, quiet performance you can trust for years to come.
FAQs
What parts of Fayetteville do you serve for garbage disposal repairs?
Customer Satisfaction Plumbing serves every neighborhood in Fayetteville—including Haymount, Westover, Jack Britt, College Lakes, and Kings Grant—as well as the surrounding communities of Fort Liberty/Bragg, Hope Mills, Spring Lake, Raeford, and Eastover. If you’re within a 30-mile radius of downtown Fayetteville, our technicians can usually reach you the same day you call.
How quickly can you repair my garbage disposal once I schedule an appointment?
Most garbage disposal repairs are completed in a single visit that lasts 60–90 minutes. We keep common replacement parts on our service trucks, so we can usually avoid a return trip. Appointments booked before noon often receive same-day service; otherwise, we offer next-day scheduling or 24/7 emergency dispatch for urgent sink backups.
How do I know if my garbage disposal needs repair or full replacement?
Repair is usually possible when the disposal hums but the flywheel is jammed, makes minor grinding noises, or has a simple electrical issue like a tripped reset button. Replacement is recommended if the motor is burned out, the housing leaks, the blades are badly corroded, or the unit is more than 10 years old. Our technician will run a diagnostic and give you a clear repair-vs-replace quote before any work begins.
Do you offer emergency garbage disposal repair, and what will it cost?
Yes. We provide 24/7 emergency service across Fayetteville. The after-hours dispatch fee is $89, which is waived if you approve the repair. Standard repair labor starts at $129 plus parts. We always quote the total job upfront, so you’ll know the exact amount before we pick up a tool.
What brands and models of garbage disposals can you service?
Our licensed plumbers are factory-trained on Insinkerator, Moen, Waste King, KitchenAid, Whirlpool, GE, and Badger models. We also service less common brands and older units, provided parts are still available. If your model is discontinued and parts are no longer manufactured, we’ll give you side-by-side pricing for repair attempts versus installing a new disposal with a full warranty.
How can I keep my garbage disposal from clogging or jamming again?
Run plenty of cold water before, during, and after grinding; feed food scraps slowly; avoid fibrous items (celery, corn husks, potato peels), grease, and expandable foods like pasta and rice; and refresh the grind chamber weekly with a handful of ice cubes and lemon slices. Every six months, pour a half-cup of baking soda followed by a cup of white vinegar down the disposal to reduce odors and buildup. We’ll leave you a printed maintenance guide at the end of your service visit.