Innovative Technology
Innovative Technology | Electrical Switches | Electrical | Fayetteville
Discover how HEP is reimagining the simple flip of a switch for homes and businesses across Fayetteville. Our innovative technology blends sleek design with intelligent control, transforming everyday electrical switches into smart, energy-saving command centers. Whether you’re upgrading a downtown café or wiring a new family home off the Yadkin River, HEP’s products fit seamlessly, offering whisper-quiet operation, customizable lighting scenes, and intuitive mobile app integration—all backed by local technicians who know Fayetteville inside and out.
From rugged, weather-resistant toggles perfect for outdoor patios to dimmers that learn your lighting preferences, each switch is engineered for durability, safety, and effortless style. Enjoy faster installations, real-time energy monitoring, and firmware updates that keep your system future-ready without ripping out any walls. Elevate your space with the same forward-thinking technology trusted by commercial developers and savvy homeowners alike; with HEP, the next generation of electrical control is only a switch away.
FAQs
What distinguishes your innovative technology electrical switches from traditional light switches?
Our switches incorporate advanced micro-controller and wireless communication chips that allow dimming, scheduling, energy-use monitoring, and app or voice control—all within the footprint of a standard wall switch. They are UL-listed, meet the latest NEC requirements, and feature capacitive touch plates with LED status indicators instead of mechanical rockers, giving you silent operation and a contemporary look.
Are these smart switches compatible with the existing wiring typically found in Fayetteville homes?
Yes. Most houses in Fayetteville built after the mid-1980s include a neutral wire in the switch box, which our Wi-Fi and Zigbee models require. For older homes that lack a neutral, we offer a specially designed two-wire version that uses the existing hot and load conductors. During our free site survey we confirm compatibility and recommend the right model so you rarely need to run new cables or modify your breaker panel.
Can I control the switches remotely and integrate them with Alexa, Google Home, or Apple HomeKit?
Absolutely. Once the switch is paired to your 2.4 GHz Wi-Fi or to our bundled Zigbee hub, you can turn circuits on/off, set scenes, or create schedules through our iOS and Android app from anywhere in the world. The switches natively support Alexa and Google Home voice commands; HomeKit integration is available via a firmware toggle in the app. All communication is encrypted with WPA2 and TLS 1.3 to keep your network secure.
Do I need a licensed electrician to install these switches, or can I do it myself?
If you’re comfortable turning off a breaker, verifying power with a tester, and following step-by-step instructions, you can perform a DIY installation in about 15 minutes per switch. However, Arkansas state electrical code still recommends that any work inside a junction box be inspected by a licensed electrician. We offer flat-rate professional installation within the Fayetteville city limits and surrounding Washington County, which includes code compliance, testing, and a one-year labor guarantee.
What safety features and energy savings can I expect from the switches?
Every model includes over-temperature and over-current protection that automatically opens the circuit if it detects unsafe conditions, preventing arc faults and potential fires. The app shows real-time wattage and cumulative kWh so you can identify energy hogs. Customers who enable occupancy sensing and sunrise/sunset scheduling typically see lighting energy costs drop 15–30 % within the first three billing cycles.
How long is the warranty and what local support do you provide in Fayetteville?
The hardware carries a 5-year limited warranty covering manufacturing defects, with advance-replacement shipping from our Rogers, AR distribution center. Firmware updates that add features or security patches are provided for the life of the product. Our Fayetteville support team offers phone, chat, and on-site service Monday–Saturday. If we can’t resolve an issue remotely within 48 hours, a technician will visit your location at no extra charge during the warranty period.