Plumbing Needs
Plumbing Needs | Plumbing | Evensville
When a leaky pipe threatens your Evensville morning or a stubborn clog stalls family dinner, locals turn to HEP for dependable plumbing help at a moment’s notice. Our friendly team arrives fast, listens first, and gets right to work with state-of-the-art tools, tidy work habits, and transparent pricing. From water-heater installs to whole-home repipes, every job is backed by the same hometown pride that has kept neighbors calling us for years.
Because plumbing problems don’t wait for business hours, HEP’s certified technicians are on call 24/7—ready to restore comfort before bigger damage sets in. We respect your schedule, protect your floors, and leave your space cleaner than we found it, all while explaining options in plain English. Discover why Evensville trusts HEP to make plumbing simple, stress-free, and, most importantly, done right the first time.
FAQs
What plumbing services do you offer in Evensville?
Our team provides complete residential and light-commercial plumbing services throughout Evensville and surrounding Rhea County communities. This includes leak detection and repair, drain cleaning, sewer line replacement, water-heater installation and maintenance (tank and tankless), fixture upgrades, garbage-disposal service, well-pump and water-filtration solutions, bathroom and kitchen remodel rough-ins, and backflow-prevention testing. If water or natural gas runs through it, we can inspect, repair, replace or install it.
Are your plumbers licensed and insured in Tennessee?
Yes. Every technician who enters your home holds a current Tennessee Journeyman or Master Plumbing License and undergoes annual continuing-education courses on state and municipal code updates. We also carry $2 million in general liability insurance and full workers’-compensation coverage, so you are fully protected against accidental damage or injury while work is performed on your property.
How quickly can you respond to emergency plumbing calls in Evensville?
We staff a live, local dispatcher 24/7 and have technicians on rotational standby. For addresses inside Evensville’s 37332 ZIP code we average a 60-minute arrival time, even on weekends and holidays. We arrive in fully stocked service vans, allowing over 90 % of emergencies—such as burst pipes, overflowing toilets, or gas-line leaks—to be resolved on the first visit.
What are the most common plumbing issues for Evensville homeowners, and how can I prevent them?
1. Hard-water scale: The municipal and well sources around Rhea County are mineral-rich, leading to heater element failure and clogged aerators. Installing a whole-house softener or filtration unit greatly extends fixture life. 2. Seasonal pipe bursts: Winter lows can dip below freezing. Insulate exposed crawl-space and outdoor lines, and leave faucets dripping during hard freezes. 3. Tree-root sewer intrusions: Mature oaks and maples thrive in our clay soil and chase the moisture in older clay tile or cast-iron sewer lines. Annual video inspections and root-treatment products can prevent backups. 4. Storm-drain overload: Heavy spring storms can flood basements. Installing a backwater valve and sump pump with battery backup protects finished spaces.
Do you provide upfront pricing, and what payment options are available?
Absolutely. After a thorough on-site evaluation we present a flat-rate written estimate so you know the total cost before work begins—no hourly surprises. We accept cash, checks, all major credit cards, and offer 0 %APR financing on projects over $1,000 through our lending partner (subject to credit approval). Seniors, military personnel, and first responders receive a 10 % labor discount.
Do you guarantee your workmanship and parts?
Yes. We stand behind our labor with a written 1-year workmanship warranty on all repairs and installations. Manufacturer warranties on fixtures and appliances range from 1-to-12 years, and we handle all warranty paperwork on your behalf. If any covered issue reoccurs within the warranty period, we return at no charge until you are 100 % satisfied.