Exceptional Service
Exceptional Service | Plumbing | Evensville
When a burst pipe or stubborn clog threatens to flood your day in Evensville, HEP rolls up in unmistakable yellow trucks, ready to turn panic into relief. Our licensed technicians arrive with cutting-edge tools, genuine parts, and the kind of neighborly courtesy you thought had vanished decades ago. From kitchen sink tune-ups to whole-home repipes, we solve problems on the first visit, explain every option in plain language, and leave your space cleaner than we found it—all while backing the work with solid warranties. That’s why families around town swap stories of how “the HEP folks fixed it fast and even petted the dog on the way out.”
Behind the scenes, our dispatchers track every call in real time, ensuring 24/7 response even on holidays, while transparent pricing means you’ll never be blindsided by hidden fees. Whether it’s routine maintenance or emergency plumbing surgery, the HEP team treats your home like our own and your schedule like gold. Count on us for craftsmanship that lasts, service that feels personal, and a local commitment that keeps Evensville’s water flowing just right.
FAQs
What areas around Evensville do you service?
Our primary service area is the entire Evensville city limits, but we also cover neighboring communities within a 30-mile radius, including Riverbend, Oak Hill, and Meadow Springs. If you’re unsure whether your address is within our reach, simply call or email us with your ZIP code and we’ll confirm availability immediately.
Do you offer 24/7 emergency plumbing repairs?
Yes. Plumbing problems rarely wait for business hours, so our on-call technicians are available 24 hours a day, 7 days a week—including weekends and holidays. When you call our emergency line, a live dispatcher will answer, assess the situation, and dispatch the nearest licensed plumber to your door, often arriving in under an hour within Evensville city limits.
How soon can a plumber get to my home in Evensville?
For standard appointments, we offer same-day or next-day scheduling. For emergencies, our average response time is 45–60 minutes inside Evensville and 60–90 minutes in surrounding towns. We use GPS-equipped service vans and efficient scheduling software to route the closest available technician to you, minimizing wait times.
Are your plumbers licensed, insured, and background-checked?
Absolutely. Every technician holds a current Tennessee state plumbing license, carries at least $1 million in liability insurance, and undergoes annual background and drug screenings. We also invest in ongoing training so our team is up-to-date on the latest codes, safety standards, and eco-friendly technologies.
What types of plumbing work do you handle?
We’re a full-service plumbing company. Our services include water heater repair and replacement (tank and tankless), drain and sewer line cleaning, leak detection, fixture installations, bathroom and kitchen remodel plumbing, water softeners, backflow prevention, and new construction rough-ins. If water flows through it, we probably service it—just ask if you don’t see your specific need listed.
Do you provide upfront pricing and any service guarantees?
Yes. After diagnosing the issue, we present a detailed, written estimate before work begins, so you know the exact cost—no hidden fees or surprise charges. All repairs are backed by a 1-year parts and labor warranty, while new installations come with manufacturer warranties plus our own workmanship guarantee. If you’re not completely satisfied, we’ll return and make it right at no additional cost.