Emergency Fixes
Emergency Fixes | Plumbing | Evensville
Evensville homeowners know that water doesn’t wait for business hours. When a pipe bursts at 2 a.m. or the shower turns ice-cold on game day, the certified techs at HEP sprint into action. Our local crew arrives fast, armed with advanced leak detectors and fully stocked vans, so most issues are solved on the very first visit—saving you time, money, and headaches.
Day or night, weekend or holiday, we’ll isolate the problem, make durable repairs, and tidy up as if the disaster never happened. Up-front pricing, courteous professionals, and a rock-solid workmanship guarantee mean peace of mind when it matters most. For Evensville residents in need of reliable emergency plumbing help, HEP is only a call away.
FAQs
What qualifies as a plumbing emergency in Evensville?
Any situation that risks water damage, health hazards, or loss of essential service is considered an emergency. This includes burst or leaking pipes, overflowing toilets, sewer backups, water heater failures, gas line leaks, and sudden loss of water pressure. If the issue could cause structural damage, create unsanitary conditions, or leave you without water or heat, call us immediately.
How quickly can your Evensville plumbers arrive after I call?
Because we keep on-call technicians stationed throughout Evensville and the surrounding communities, our average arrival time is 30–60 minutes. During severe weather or high-demand events, we’ll give you a realistic ETA on the phone and keep you updated en route. If you’re outside the city limits, we still prioritize you and dispatch the nearest available technician.
Are your emergency plumbing services available 24/7, including weekends and holidays?
Yes. Our dispatch center is staffed around the clock, 365 days a year. Whether it’s 3 am on a Tuesday or Thanksgiving morning, you’ll speak with a live representative who can assess your situation and send a licensed plumber immediately. There are no blackout dates and no answering machines—just real people ready to help.
What should I do while waiting for the emergency plumber to arrive?
First, turn off the water supply to the affected fixture or your home’s main shut-off valve to minimize damage. If you suspect a gas leak, shut off the gas at the meter and leave the building. Unplug electrical devices in flooded areas, and place towels or buckets under leaks. Do not attempt major repairs yourself—temporary measures are fine, but leave diagnosis and permanent fixes to the professionals. Gather any warranties or prior service records to speed things up when the plumber arrives.
How much will an emergency plumbing visit cost in Evensville?
We charge a flat emergency service fee that covers the expedited dispatch and initial diagnosis; you’ll receive that exact amount over the phone before we send a technician. After inspection, the plumber provides a written, upfront quote for labor and parts based on a standardized price book—no surprise add-ons or hourly padding. Senior citizens, military personnel, and first responders receive 10% off labor.
Do you guarantee your emergency repair work?
Absolutely. All emergency repairs are backed by a 1-year parts and labor warranty, and many manufacturer-supplied components carry additional coverage. If the repaired component fails within the warranty period due to our workmanship or a defective part, we’ll return and fix it at no cost. We’re licensed, bonded, and fully insured for your peace of mind.