Reliable Solutions
Reliable Solutions | Heating and Air Conditioning | Evensville
When Evensville homeowners call HEP’s Reliable Solutions, they’re inviting decades of expertise, neighborly service, and innovative craftsmanship into their living spaces. From the first chilly autumn evening to the height of summer’s humidity, our certified technicians fine-tune, repair, and replace systems with precision—keeping energy bills low and comfort levels high through dependable heating and air conditioning care. We arrive on time, communicate clearly, and back every job with a satisfaction guarantee, so you can relax knowing your home’s climate is in trustworthy hands.
Whether you’re upgrading an aging furnace, installing a high-efficiency heat pump, or scheduling a preventative maintenance visit, we tailor every solution to your unique needs and budget. Discover why so many of your Evensville neighbors have made us their go-to team for heating and air conditioning—then feel the difference a perfectly balanced home environment can make all year long.
FAQs
What types of heating and air-conditioning systems do you service in Evensville?
Our certified technicians work on virtually every residential and light-commercial system found in Evensville, including gas and electric furnaces, central air conditioners, heat pumps, geothermal units, ductless mini-split systems, thermostats (smart and standard), and indoor air-quality accessories such as humidifiers and air purifiers. We are factory-trained on leading brands like Trane, Lennox, Carrier, Rheem, Goodman, and more, so you can count on us for diagnostics, repairs, replacements, and routine maintenance no matter who made your equipment.
Do you offer 24/7 emergency HVAC repair service?
Yes. Heating or cooling problems never pick convenient hours, so our dispatch center is staffed around the clock. Call our main number any time—day, night, weekends, or holidays—and a live representative will schedule the next available technician. For customers inside Evensville city limits we typically arrive within 60–90 minutes, and for outlying areas we give a precise ETA while you’re on the phone. Our service vans are fully stocked, allowing us to resolve about 85 % of emergencies in a single visit.
How often should I schedule preventive maintenance for my system?
Because Evensville experiences hot, humid summers and cool winters, we recommend two tune-ups each year: an A/C service in early spring and a furnace or heat-pump check in early fall. During each visit we perform a 20-point inspection, clean coils and burners, test safety controls, tighten electrical connections, and replace standard filters. Regular maintenance keeps your utility bills down, helps you avoid unexpected breakdowns, and is usually required to maintain manufacturer warranties.
Can you help me lower my energy bills and take advantage of local rebates?
Absolutely. We start with a free in-home energy assessment to identify insulation gaps, duct leaks, and equipment inefficiencies. If replacement makes sense, we’ll size and install high-SEER air conditioners, variable-speed furnaces, or dual-fuel heat pumps that can cut utility costs by 25–50 %. Evensville residents may qualify for Vectren/CenterPoint Energy rebates, Tennessee Valley Authority incentives, and federal tax credits up to 30 % on select ENERGY STAR® equipment—our office handles all necessary paperwork to maximize your savings.
What areas do you serve and how quickly can you get to my home?
Our headquarters on Oak Street keeps us minutes from anywhere in Evensville. We also cover the surrounding communities of Dunlap, Dayton, Pikeville, and Spring City. Same-day appointments are almost always available if you call before 2 p.m., and for pre-scheduled jobs we offer two-hour arrival windows so you’re not stuck waiting all day. GPS-equipped service vehicles and real-time dispatch software let you track your technician’s approach right on your phone.
Do you provide financing and warranties on new installations?
Yes. We partner with several lenders to offer 0 % interest for 12 months or low-monthly-payment plans up to 120 months, subject to credit approval. Every new system comes with a minimum 10-year manufacturer parts warranty and a 1-year labor warranty, and you can extend labor coverage to 10 years for a small additional fee. We also back our work with a 100 % Satisfaction Guarantee—if you’re not happy, we’ll make it right at no extra charge.