- HEP
- Dependable Power Solutions
Dependable Power Solutions
Dependable Power Solutions | Generators | Electrical | Erwin
When storms roll through the mountains or the grid simply can’t keep up, HEP’s dependable power solutions electrical team makes sure Erwin never misses a beat. Our line of premium generators stands ready to power everything from cozy cabins to bustling storefronts, automatically kicking in the moment an outage strikes. Backed by factory-trained technicians and top-tier warranties, you can trust that every kilowatt is delivered safely, quietly, and efficiently—so life and work keep humming along without interruption.
From personalized load assessments to seamless, code-compliant installations, we handle every detail and stick around for the long haul with 24/7 monitoring and maintenance plans. Discover how easy true energy independence can be; reach out today and let HEP match you with the perfect generators solution for your home or business in Erwin.
FAQs
What size generator do I need for my home or business in Erwin?
The correct size depends on the total wattage of the appliances, HVAC equipment, and critical systems you want to keep running. For most homes, a 14-22 kW standby unit covers essentials plus heating or cooling, while small businesses often require 25-60 kW. We start every project with a free on-site load assessment, calculate starting and running watts, factor in future expansion, and then recommend a model that offers at least 20 % headroom so the generator never operates at full load for prolonged periods.
What’s the difference between a standby generator and a portable generator?
Standby generators are permanently installed outside, connect directly to your home or business electrical panel through an automatic transfer switch, and run on natural gas or liquid propane. They start within seconds of an outage and can power an entire building for days. Portable generators are smaller, gasoline-powered units that you roll out and plug into select circuits or appliances with extension cords or a manual transfer switch. They cost less up front, but require manual setup, regular refueling, and provide limited power.
How often does my generator need maintenance?
Most manufacturers recommend professional servicing every 6-12 months or after 150-200 hours of run time, whichever comes first. Key tasks include changing the oil and filter, inspecting spark plugs, testing the battery, checking coolant levels (for liquid-cooled units), and running a full load test. Our maintenance plans in Erwin include quarterly visual inspections, annual full-service visits, and 24/7 emergency response to keep your warranty intact and ensure the generator starts when you need it.
Do I need a permit or inspection to install a standby generator in Erwin?
Yes. Washington County and the Town of Erwin require an electrical permit for any permanently connected generator. Gas line work may also need a plumbing/mechanical permit. After installation, a municipal inspector verifies proper clearances, grounding, transfer-switch wiring, and gas hookups before the system is approved for use. Dependable Power Solutions pulls all required permits and schedules the final inspection so you don’t have to worry about the paperwork.
How long can a generator run during a power outage, and what fuel options are available?
Run time is mainly limited by fuel supply. A natural-gas standby generator can operate indefinitely as long as the gas utility remains online. A propane unit runs until the tank is empty—typically 1-2 days on a 250-gallon tank at 50 % load; larger tanks extend that window. Portable gasoline generators usually need refueling every 8-12 hours. Fuel choices for our standby models include natural gas and liquid propane; dual-fuel systems give you flexibility if one source is unavailable.
Can Dependable Power Solutions handle the entire installation, including electrical integration and the automatic transfer switch?
Absolutely. We provide turnkey service: site evaluation, sizing, concrete pad construction, gas plumbing, electrical wiring, automatic transfer switch installation, load balancing, startup testing, and operator training. Our licensed electricians and gas-certified technicians coordinate every step, work with local utilities, and leave you with a fully commissioned system backed by a comprehensive parts and labor warranty.