Customer Satisfaction

Customer Satisfaction | Electrical Outlets | Electrical | Englewood

From historic bungalows near the creek to newly built condos downtown, Englewood homeowners count on HEP to keep power flowing safely through every room. Our licensed electricians upgrade, repair, and install electrical outlets with uncompromising attention to detail, cleaning up after themselves and testing each connection before they leave. If a flickering lamp, tripped breaker, or dated two-prong receptacle is disrupting your routine, our team arrives fast—backed by a “Happy You’ll Be” satisfaction guarantee.

Because your comfort (and your gadgets) can’t wait, we offer same-day service windows, upfront pricing, and friendly pros who explain every option in plain English. Whether you need USB-charging stations by the bed, tamper-resistant outlets for curious kids, or a whole-home surge solution, HEP delivers reliable electrical outlets that make life in Englewood brighter and worry-free.

FAQs

What types of electrical outlets do you install and replace in Englewood homes?

Our licensed electricians service every residential outlet style approved by the National Electrical Code (NEC), including standard 15-amp and 20-amp receptacles, tamper-resistant outlets, GFCI and AFCI safety outlets, weather-resistant exterior receptacles, 240-volt appliance outlets, and modern USB or smart outlets. Whether you need a simple swap-out, a full-house upgrade, or a new circuit run, we have the parts and expertise to match the specific power needs of your Englewood property.

How do I know if my existing outlets need to be upgraded or repaired?

Common warning signs include outlets that feel warm, look scorched, buzz, spark, smell like burning plastic, or no longer hold plugs firmly. Two-prong, ungrounded receptacles and non-GFCI outlets near sinks or outdoors are also outdated and can fail local code inspections. If you notice any of these issues—or your home was wired before 1996—schedule a safety evaluation. We will test the circuit load, check grounding, and recommend repair or replacement options to keep your family and electronics safe.

Are GFCI and AFCI outlets required by code, and can you install them?

Yes. The NEC and Englewood’s building department require Ground-Fault Circuit-Interrupter (GFCI) protection in kitchens, bathrooms, laundries, garages, crawl spaces, unfinished basements, and all exterior locations. Arc-Fault Circuit-Interrupter (AFCI) protection is required in most living areas, including bedrooms and family rooms, in newer construction. Our team carries code-approved GFCI/AFCI outlets on every truck and can retrofit them into existing boxes or upgrade your breaker panel with combination devices during the same visit.

Do you offer USB or smart outlets, and what are the benefits?

Absolutely. We stock tamper-resistant receptacles with built-in USB-A and USB-C ports, reducing charger clutter and freeing standard plugs for lamps or appliances. For advanced control, we install Wi-Fi–enabled smart outlets that pair with Alexa, Google Home, or Apple HomeKit so you can schedule lighting, monitor energy use, and shut off power remotely. All devices are UL-listed, meet current NEC specs, and include manufacturer warranties plus our own labor guarantee.

How much does outlet installation or repair cost, and do you provide upfront pricing?

Typical outlet repairs start around $125, while a simple standard-grade outlet replacement usually ranges from $135–$185, including parts and labor. Specialized devices—such as GFCI, AFCI, USB, or smart outlets—can range from $185–$350 each, depending on features and wiring complexity. New outlet installations that require running cable or adding a dedicated circuit are priced after an on-site assessment. We always provide a written, flat-rate quote before any work begins, so there are no surprise charges on your final invoice.

What safety and warranty protections do you offer to ensure customer satisfaction?

All work is performed by state-licensed, background-checked electricians who follow NEC and Englewood municipal codes. We pull permits when required and coordinate any city inspections. Every outlet we install is covered by a two-year parts and labor warranty, and our 100% Customer Satisfaction Guarantee means we’ll return promptly to address any concerns at no additional cost. We are fully insured for your protection and take care to leave your home as clean as we found it.