Experienced Team
Experienced Team | Main Line Issues | Plumbing | Elora
When water backs up or unpleasant odours waft through your drains, you want a crew that finds the root of the problem—not just the symptoms. HEP’s experienced team has spent decades tackling main line issues for Elora homeowners and businesses, combining time-tested know-how with fibre-optic cameras, hydro-jetting, and trenchless repair techniques. From stubborn tree-root intrusions to cracked or collapsed pipes under your front lawn, we diagnose fast and fix with minimal disruption, so your daily routine flows again.
Because every property’s plumbing is unique, we start with a thorough in-line inspection, share clear footage of the damage, and lay out honest repair options before we lift a tool. Our licensed, fully insured technicians arrive on time, respect your space, and back their workmanship with industry-leading warranties. Day or night, when main line issues threaten your home’s health, Elora residents know a single call to HEP brings reliable solutions, transparent pricing, and peace of mind.
FAQs
How can I tell if my main sewer line is clogged?
Warning signs include multiple fixtures backing up at once, gurgling sounds coming from drains or toilets, foul odours near floor drains, water pooling around basement floor drains, and slow drainage that affects the whole house rather than a single sink or tub. If you notice any of these symptoms in your Elora home, call us immediately—continued use of the plumbing system can force wastewater back into living spaces and worsen the blockage.
What are the most common causes of main line blockages in Elora?
In our area, the leading culprits are tree-root intrusion, the accumulation of grease and soap scum, flushable wipes and hygiene products, collapsed or misaligned clay pipes in older homes, and heavy mineral build-up from Elora’s hard water. Seasonal ground shifting and improper installation can also lead to sagging sections that trap debris. Our technicians identify the root cause quickly with advanced diagnostics before recommending the most effective remedy.
Do you provide video camera inspections, and why are they important?
Yes. A high-resolution sewer camera allows us to travel the full length of your main line, pinpoint the location and nature of the problem, and record footage for your records or insurance claim. This non-destructive method eliminates guesswork, prevents unnecessary digging, and lets us confirm the pipe’s overall condition so we can suggest spot repairs, hydro-jetting, or full replacement only when truly needed.
Can tree roots really damage my main sewer line?
Absolutely. Even small hairline cracks or loose joints release moisture that attracts roots from nearby maples, willows, and other common Elora trees. As roots grow inside the pipe they create dense mats that snag waste, causing slow drains and backups. Over time the roots exert enough pressure to break or collapse the pipe. We use mechanical cutting heads, hydro-jetting, and root-inhibiting treatments; if the pipe is too compromised, we can replace the damaged section using trenchless technology to protect your yard.
How much does main line repair or replacement cost, and do you offer financing?
Pricing depends on pipe material, depth, length, and whether we can use trenchless methods. In Elora, simple root removal with hydro-jetting typically starts around $350–$600, while spot repairs average $1,200–$2,500. Full replacement can range from $90 to $150 per linear foot. After our camera inspection we provide a written, fixed-price quote with no surprises. We partner with leading financing providers so qualified homeowners can spread payments over 12–60 months, often with deferred or low-interest options.
Are emergency main-line services available after hours, and how fast can you reach me in Elora?
Yes, our certified plumbers are on call 24/7, 365 days a year. Because we’re locally based, we can usually dispatch a fully equipped service vehicle to any address in Elora or neighbouring Fergus within 60 minutes or less. Our technician will first contain the backup to protect your property, then perform on-the-spot diagnostics and start the clearance or repair process right away. You’ll receive upfront pricing even during nights, weekends, and holidays.