Comprehensive Solutions
Comprehensive Solutions | Main Line Issues | Plumbing | Elora
When a single clog or leak turns into a neighborhood of trouble, HEP’s team in Elora steps in with fast, future-proof answers. Our licensed plumbers combine camera-assisted inspections, hydro-jetting, and trenchless repair technology to pinpoint main line issues without tearing up your yard or disrupting your day. From tree-root intrusions to aging cast-iron pipes, we isolate the cause, design a custom fix, and back every repair with clear communication and transparent pricing.
Customer care is just as important as technical skill, so we keep you in the loop from the first diagnostic to the final pressure test. Homeowners, property managers, and local businesses trust us for preventive maintenance plans that stop main line issues before they start—saving money, water, and stress. One call to HEP turns an underground headache into smooth-flowing peace of mind.
FAQs
What are the most common warning signs of a main sewer line problem in Elora homes?
Homeowners in Elora typically notice slow-draining fixtures in multiple rooms, sewage odours coming from floor drains, gurgling sounds when toilets flush, unexplained wet spots in the yard, or wastewater backing up into a basement. Because most Elora properties connect to clay or PVC laterals that can shift with frost heave, even small cracks can let roots in and create blockages. If two or more fixtures act up at the same time—especially the basement floor drain and a first-floor toilet—it’s usually a main line issue, not a simple branch clog.
What are the leading causes of main line blockages or failures in this area?
In Elora, the top culprits are tree-root intrusion (especially from mature maples and willows), grease and food debris from kitchen sinks, flushing of non-flushable wipes, and scale buildup inside older clay pipe. Frost cycles can also shift pipe joints, creating gaps where soil or gravel enters and forms a clog. Occasionally, a section of the original clay or Orangeburg pipe collapses under driveway traffic, reducing flow to a trickle. Heavy spring rains can overwhelm partially blocked mains, causing sudden backups.
How do you diagnose a main line issue and confirm its exact location?
We begin with a high-pressure drain auger to relieve any standing backup and restore minimal flow. Next, we perform a CCTV video camera inspection from an accessible cleanout or pulled toilet. The live footage lets us see cracks, roots, sags, or collapsed sections in real time and record their depth and distance from the foundation using a sonde transmitter and surface locator. For persistent bellies or sinkholes, we add a hydrostatic pressure test and, if needed, ground-penetrating radar to verify the pipe’s condition before recommending repair or replacement.
What repair or replacement options do you offer and how long do they take?
Depending on the damage, we can usually clear root intrusion with hydro-jetting and apply a foaming root inhibitor the same day. For cracked or deteriorated pipe, we offer trenchless cured-in-place pipe (CIPP) relining up to 30 m, which seals the line within one day with minimal digging. If a full replacement is required, we can perform an open-cut excavation or a pipe-bursting installation. A typical 10- to 15-metre sewer replacement in Elora takes 1–2 days, including gravel backfill and municipal inspection. We handle all permits and utility locates for you.
Who is responsible for the sewer line under the street in Elora?
In the Township of Centre Wellington, homeowners are responsible for the sanitary lateral from the house to the property line, usually the back of the sidewalk or curb. The municipality maintains the main sewer under the street. If our camera inspection shows the blockage is on the municipal side, we document the footage and paperwork so you can open a service request with the township. If it’s on your side, we will provide a written estimate and explain repair options, including financing plans.
How can I prevent future main line issues and what maintenance services do you provide?
We recommend an annual preventive hydro-jetting service, especially for homes with large trees or history of backups. Avoid flushing wipes, feminine products, or grease. Install a backwater valve to stop municipal surcharges from entering your home during heavy storms. We also offer biologic drain treatments that keep beneficial bacteria active in your line. Every maintenance visit includes a complimentary camera re-inspection, written health report of your sewer lateral, and priority scheduling in case of emergencies.